Executive (Volunteer Management)

6 days ago

Singapore Samaritans of Singapore (SOS) Full time

**JOB DESCRIPTION**:
**Duties and Responsibilities**:

- Oversee the volunteer deployment and operational functions of SOS, including roster scheduling and coordination.
- Drive continuous process improvements by identifying and implementing innovative solutions, leveraging technology to enhance operational efficiency.
- Provide meaningful engagement and support to volunteers involved in SOS’s core services, such as the 24-hour Hotline and Care Text.
- Collaborate with program teams to ensure volunteers receive the necessary guidance and support for effective service delivery.
- Ensure volunteer compliance with organizational policies, particularly in areas related to data protection and confidentiality.
- Work with key volunteer leaders to cultivate camaraderie and foster a motivated, engaged volunteer community through targeted strategies.
- Participate in other VM functions and organization-wide initiatives, including volunteer recruitment, taskforce projects, events, and additional duties as assigned by HOD.

**CANDIDATE REQUIREMENTS**:
**Educational Qualification**:

- Bachelor’s Degree or Graduate Diploma in a related field (e.g., Social Sciences, Human Resources, Community Development)

**Relevant Experience**:

- 1-2 years of direct work experience with volunteers
- Good interpersonal and communication skills
- Networking skills
- Group facilitation skills
- Proficient in IT, e.g. CRM and Microsoft office

**Behaviour Traits & Attitude**:

- Self-motivated
- Good team player
- Organized and efficient
- Demonstrates leadership abilities.
- Approachable and personable
- Willing to work in the evenings and during odd hours in accordance to service needs.

**HOW TO APPLY**:
Please indicate your current and expected salary. Interested persons are invited to send their resume:
**By mail**:
**Samaritans of Singapore (SOS) Human Resource Department**Block 10 Cantonment Close #01-01 Singapore 080010

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