Volunteer Management Executive

8 hours ago

Singapore HealthServe Full time

The Volunteer Management Executive is primarily responsible for engaging and managing HealthServe’s community of volunteers, interns, and supporters.

**Responsibilities**:
Support in the development and execution of HealthServe’s integrated communications & marketing strategies and associated work plans aimed at engaging the HealthServe community which includes our volunteers and donors

Support in conceptualizing, implementing, optimizing and reporting communications & engagement efforts and/ or campaigns (e.g. volunteer recruitment, fundraising)

Work closely with various teams (i.e. medical, mental health, casework) to understand and address their priorities and needs through communications & engagement across channels as well as volunteer training and scheduling

Support the Volunteer Manager (VM) in onboarding, coordinating, and/ or engaging volunteers in their volunteering activities

Respond to queries relating to all-volunteer matters in a timely fashion

Build good rapport with and develop a good knowledge of our volunteers

Lead communications & engagement-related events e.g. volunteer appreciation events
- Conduct and evaluate market research/ user engagement surveys/ partner analysis to draw insights and recommendations that would guide our strategies**Requirements/ Skills**:
Effective and versatile verbal and written communication skills

Good interpersonal skills; enjoys engaging volunteers and is comfortable interacting with people from different cultures and religions

Able to multi-task and work well with a diverse group of professionals from the public and private sectors as well as volunteers, donors, and beneficiaries

Experience with volunteer management and/ or in the social sector preferred

Proficient with CRM software and Microsoft Office Suite

Event coordination and management experience (physical and digital events) is a plus

Willing and able to be present for certain volunteering sessions (evenings), and support in times of urgent need

Organized and detailed-oriented, yet able to think big-picture
- Self-motivated, resourceful, strong team player with good cross-organizational collaborative skills-
**To apply**:

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