Helpdesk Support Specialist L1/l2

**Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...

Job SummaryThe Helpdesk Support Engineer will serve as the first point of contact for users experiencing technical issues and service requests. This role involves providing basic technical support, managing user accounts, and ensuring smooth onboarding processes for students, teachers, and staff.The Helpdesk Support (L1) Engineer will work closely with Tier...

**Astek International **is proposing an opportunity for **Support Engineer (L1/L2) **to support our project based in **Singapore. **Responsibilities** - Install, configure, and provide levels 1 and 2 ons-site/remote support in workstation software and hardware. - Write incident report on and service request is fully recorded, managed, and tracked (ITIL...

**Please note that working hours for this role will be from 1-9pm at Suntec** - Perform L1 and L2 task for Call/remote and Walk-in. - Identify, analysis and escalate correctly to the correct team for all issues/request/task raised by Client. - Participate in regular meetings internal and external. - Identify and Analysis on common occurring tickets and...

Industry/ Organization Type: IT / Software - Position Title**:Desktop Support Engineer (L1 / L2)**: - Working Location: West (Jurong / Tuas) - Working Hours: 5 days (Monday to Friday, 8 AM - 5 PM) - Salary Package**:Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance**: - Duration: Permanent Role **Key Responsibilities** - Provide first/second...

Job BriefWe are seeking an experienced L1 or L2 English teacher to join our team at Jie Shun Jia's Red Hill preschool. As an L1 or L2 English teacher, you will play a vital role in shaping the educational journey of our students. If you have a proven track record in early childhood education and a passion for teaching, we encourage you to...

Industry/ Organization Type: IT / Software - Position Title**:Desktop Support Engineer (L1 / L2)**: - Working Location: West (Jurong / Tuas) - Working Hours: 5 days (Monday to Friday, 8 AM - 5 PM) - Salary Package**:Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance**: - Duration: Permanent Role **Key Responsibilities** - Provide first/second...

Industry/ Organization Type: IT / Software - Position Title**:Desktop Support Engineer (L1 / L2)**: - Working Location: West (Jurong / Tuas) - Working Hours: 5 days (Monday to Friday, 8 AM - 5 PM) - Salary Package**:Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance**: - Duration: Permanent Role **Key Responsibilities** - Provide first/second...

We are looking for someone with strong interpersonal and communication skills in English with following technical skills ; - 3 months + L1-L2 technical support experience to large corporate infrastructure 250 user environment. - hands on experience in Desktop, laptop ,printer & scanner configuration - Basic administration knowledge of systems and servers,...

**Responsibilities**: - Act as first line of technical support to client's customers on learning platform - Work closely with customer support team members - Log call tickets accurately using ticketing system - Users information gatherings on issues/ requests - Troubleshoot, diagnose and resolve issues at L1 - Facilitate meetings and work closely with L2 &...

Type: Yearly renewable contract Work Hours: Rotating shift across Monday to Sunday Work Location: Work from home (sometimes may require to go down to office located at Pasir Panjang) **Responsibilities**: - L1 and L2 Support - Helping to resolve basic customer enquiries - Able to collect general information about customer case and pass on to L3 support -...

**IT Service Desk /Helpdesk (L1 & L2 Troubleshooting) **Benefits Summary**: - Basic up to $3500 - 5 Days - Monday to Friday, 9.00 am - 6.00pm - Jurong/ Bedemeer/ CBD **Job Scope**: - Experience with Desktop Troubleshooting - Oversee computer security and anti-virus updates etc. - Carry out computer “housekeeping” tasks - Provide IT support to computer...

Full Time - Post Date: October 4, 2021 18350 As a Helpdesk Support Specialist, you will get to: - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn’t caused...

**Desktop Support Engineer (L1/L2)** **Work Location**:Singapore **Duration**:Permanent **Working hours **:Monday - Friday - To perform **installation, de-installation, configuration, technical supports, troubleshooting **and **resolution **to the clients**.** - To perform **hardware **and **software **moves. - To **invoke problem escalation process to...

**L1 ROLE & RESPONSIBILITIES** b) Basic Troubleshooting: Diagnose and resolve common IT issues such as password resets, software installations, network connectivity and end-user computing (EUC) problems. c) Escalation: Escalate complex issues to higher-level support teams (L2, management and/or vendor(s)) when necessary. d) Customer Service: Ensure a...

JobDescriptionIndustry/Organization Type: IT / Software PositionTitle: Desktop Support Engineer (L1 /L2) Working Location: West(Jurong / Tuas) Working Hours: 5 days (Mondayto Friday, 8 AM - 5 PM) Salary Package:Basic Salary up to $3,300 + AWS + Bonus + TransportAllowance Duration: PermanentRoleKeyResponsibilitiesProvide first/second level contact and problem...

**Location**:Upper East Coast/Bedok 1. Assist in delivering age-appropriate lessons to children aged 18 months to 6 years old; 2. Create and set up a safe, pleasant, conducive and engaging environment; 3. Assist in evaluating and documenting children’s progress development and address individual child’s developmental needs; 4. Foster good working...

Job Description & Requirements a) Incident and Problem Management: (i) Application Support - Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRiQ Ticketing, etc. - Making support request to issues related to Microsoft Office 365 platform. - Microsoft Office Apps Issues, e.g. OneDrive access issues, etc. - Escalation to L2...

**Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,000 - $2,800 Per Month **Date Posted** 2 hours ago Additional Details **Job ID** 88892 **Job Views** 1 **Job Description**: Roles & Responsibilities Working days & hours: 5 days, 9am-6pm **Responsibilities & Tasks** Customer Service Delight our Clients with a...

**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,000 - $2,800 Per Month**Date Posted** - 2 hours agoAdditional Details **Job ID** - 88892**Job Views** - 1Roles & Responsibilities Working days & hours: 5 days, 9am-6pm **Responsibilities & Tasks** Customer Service - Delight our Clients with a Friendly, Quick and Helpful...