L1/l2 Support Engineers

1 week ago


Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

**Job Purpose**
- Support and monitor the performance & capacity of various systems and 3rd party network services;
- Troubleshoot network and system services related issue by following the standard operating procedures;
- Track & documents all issues & resolutions;
- Escalate the issue to L2 / Management or other IT resources for assistance in reaching a resolution.

**Our Requirements:

- **
- Diploma/ Degree holder with IT background and have 1-5 years of relevant working experience;
- 1-3 years of experience in L1 and L2 support will be an advantage;
- Critical thinker, with keen analytical and communication skills;
- High level of integrity takes accountability of work and good attitude over teamwork;
- Takes initiative to improve current state of things and adaptable to embrace new changes.



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