Current jobs related to L1 Production Support Engineer - Singapore - TECH AALTO PTE. LTD.
-
Java Production Support
7 days ago
Singapore Power IT Services Full timeGreetings!!! We are hiring for **Java Production Support(L1 Support) role** with leading MNC in **Singapore.** **Job Description**: - Should have **4 to 6 years of experience in Java, Oracle, Spring Boot microservices**: - Must have **Proficiency Level of E2**: - Strong knowledge in Java, Soap web services, Spring Boot and Microservices - Good knowledge...
-
L1 Production Support Engineer
3 days ago
Singapore TECH AALTO PTE. LTD. Full timeRole Summary The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Monitor application and batch job alerts...
-
L1 Production Support Engineer
3 days ago
Singapore RP International Full timeGet AI-powered advice on this job and more exclusive features. Are you looking to expand your career in financial technology support? We are seeking a motivated L1 Production Support Engineer to join our team in Singapore for a 3-month contract role. This position offers the opportunity to work with leading
-
Production Support Engineer L1
2 weeks ago
Singapore DIGIWORLD TECHNOLOGIES PTE. LTD. Full time**Requirements Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome Must be graduate from IT or Computer Science Must have IT background Need to have eagerness to learn and perform with commitment Need to support including night shift, weekends and public holidays. **Responsibilities Provide 7 x 24 operational support to...
-
L1 Production Support Engineer
3 days ago
Singapore ADOMITA TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole SummaryThe L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring,triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch jobmonitoring, incident handling, and coordination with L2/L3 teams for escalations.Key ResponsibilitiesMonitor application and...
-
L1 Support
6 days ago
Singapore IT CONSULTANCY & SERVICES PTE LTD Full time**Requirement** - Diploma/Degree in Computer Science/Engineering, Information Technology or any related discipline - 3+ years of experience in IT production operations - 1+ years of experience in leading the operations - Familiar with some of the platforms, such as Windows, Linux, Unix, Cloud Platform (AWS), database and middleware **Responsibilities** - To...
-
L1 IT Support Engineer
14 hours ago
Singapore Luxoft Full time**Project** Description**: We are looking for experienced and enthusiastic L1 IT support engineers. Team is expected to cover normal Singapore working hours from client office Mon-Fri. Luxoft offers great opportunities for building IT career in different directions. Powerful Luxoft training center provides hundreds of training on programming, software...
-
Singapore Mindmap Full timeDescription Role Summary The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities (Flex). Perform...
-
Singapore DEEGIT ASIA PTE. LTD. Full timeRoles & ResponsibilitiesDeegit Asia is looking for skilled and qualified professionals to fulfill the role of a VisionPLUS 10 (Flex) Production Support Engineer (L1) in Singapore.Role SummaryThe L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring,triaging, and resolving first-level issues across VisionPLUS 10...
-
L1 IT Support Engineer
1 week ago
Singapore SSquad Global Full time**Job Opening: L1 IT Support Engineer - Onsite (Woodlands, Singapore)** **Location**: Woodlands Office, Singapore **Employment Type**: Full-time (Payroll: Ssquad Deployed to client ) 1 yrs Renewable Contract **Support Hours**: Office Hours (8:00 AM - 5:00 PM) **Support Level**: Level 1 (L1) **Language Requirement**: English **Role Overview**: **Key...

L1 Production Support Engineer
2 weeks ago
**Role Summary**
The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations.
**Key Responsibilities**
- Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.
- Handle initial triage of incidents and user tickets.
- Provide quick fixes and workarounds for known issues.
- Maintain SOP documentation and knowledge base for recurring issues.
- Escalate unresolved or complex problems to L2/L3 teams.
- Coordinate with development, infrastructure, and vendor teams.
- Support monthly release deployments and patching activities.
- Prepare RCA and incident reports.
- Serve as the first point of contact for VisionPLUS 10 -related incidents and service requests.Assist with routine tasks such as password resets, account unlocks, and basic configuration changes.
- **Required Skills & Experience**
- 2 to 5 years relevant experience in L1 support roles, preferably in banking or card systems.
- Basic understanding of VisionPLUS 10 (Flex) architecture and core modules.Exposure to JCL, COBOL, VSAM, CICS is a must.
- Exposure to Microfocus environment (Flex) is a must - Basic Linux commands, WinSCp, Putty, DMC, Scheduler for Open Technologies
- Familiarity with SQL/DB2 and log analysis
- Strong communication and customer service orientation.
- Experience with ITSM tools (e.g., ServiceNow, Remedy)
- Knowledge of ITIL practices preferred.