Production Support Engineer L1

6 days ago

Singapore DIGIWORLD TECHNOLOGIES PTE. LTD. Full time

**Requirements
Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome

Must be graduate from IT or Computer Science

Must have IT background

Need to have eagerness to learn and perform with commitment

Need to support including night shift, weekends and public holidays.

**Responsibilities
Provide 7 x 24 operational support to production support teams including weekends and holidays.

Ready to work in shifts.

Incident Management and Reporting

Recovery coordinator for involving the right parties and recording of chronological events

Point of escalation for support staff or management

Review all daily activities and ensure completion of shift duties for each team and proper handover

Unix, SQL for L1/L2

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