Resort Operations Executive

Responsible for pre-opening activities and thereafter from both an operational and strategic perspective for the effective leadership and management of the Resort to achieve planned business objectives and goals while maintaining brand and company standards for guest satisfaction, employee satisfaction and internal processes. The Resort consists of 31 keys...

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for Front Desk Executive (Supervisor)As the Front Desk Executive (Supervisor), we rely on you to:Take responsibility of the front office to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Upsell rooms to meet...

**Key Functions** - Handle telephone enquiries and front desk duties. - Coordinate with security team on vehicles, vendors, occupants, contractors or visitors entering the premises. - Account and recording of damaged items, loss of equipment, defects after the guests’ have checked out. - Communicate charges of damaged or loss items to occupants and...

**Responsibilities** - Manage front desk duties during check-ins every Monday, Wednesday, Friday - Perform level one escalation and resolution process - Carry out inspection checks under villas readiness procecures four hour prior to guests check in and after check out - Record damages using electronic forms on, loss of equipment and report defects after...

Shangri-La's Rasa Sentosa, Singapore We are looking for a Duty Manager to join our teamAs a Duty Manager , we rely on you to: Ensure smooth operation daily Enhance overall guest experience during their stay Supervise and direct the Front Office team Ensure all colleagues are kept up to date with hotel products and services Monitor all arrivals and...

Manage front desk duties during check-ins and handling of telephone enquiries. - Perform escalations of complex queries or requests to Ops Manager, where necessary. - Handle onsite requests and provide assistance during resorts operation hours. - Coordinate with security team on special vehicles/persons entering the premises be it...

Manage front desk duties during check-ins and handling of telephone enquiries. - Perform escalations of complex queries or requests to Ops Manager, where necessary. - Handle onsite requests and provide assistance during resorts operation hours. - Coordinate with security team on special vehicles/persons entering the premises be it...

**Main Duties and Responsibilities** As the Reservations Executive for the Resort, you will be managing the room bookings and ensure that our guests have an exceptional experience from their initial reservation till the end of their stay in our Resorts. The Reservations Executive plays an important role in processing reservations effectively and works...

**Main Duties and Responsibilities** We are seeking a talented and creative Florist to join our Resort. As the Florist for the Resort, you will be responsible for designing, creating, and maintaining floral displays throughout the Resort, ensuring that every arrangement meets our high standards of quality and elegance that reflect our Resort’s luxury...

CLS General Position Summary As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives. Generally, works with considerable...