Resort Front Desk Executive

18 hours ago


Singapore SENTOSA BEACH RESORT PTE LTD Full time

**Shangri-La Rasa Sentosa, Singapore**

We are looking for **Front Desk Executive (Supervisor)**

As the **Front Desk Executive (Supervisor)**, we rely on you to:

- Take responsibility of the front office to ensure smooth and efficient operation at all times
- Supervise and lead all service associates in their daily activities
- Upsell rooms to meet guests' needs when appropriate
- Ensure guest requests are fulfilled in a professional and timely manner

**We are looking for someone who**:

- Has relevant experiences in the hotel industry, with knowledge in Opera PMS system, knowledgeable in the check in/out system and processes from arrival to departure.
- Preferably comes from a hotel management-related education background or relevant experiences in hotel's Front Desk operations.
- Has strong guest communication and engagement skills, with exposure to interacting with both international and domestic travelers, as our resort is an international destination
- Willing to work shift

**We Offer**
- 5-day work week
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discount within Shangri-La Group
- Duty Meals and shuttle bus provided



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