Resort Front Desk Executive
7 days ago
Shangri-La Rasa Sentosa, Singapore
We are looking for Front Desk Executive (Supervisor)
As the Front Desk Executive (Supervisor) , we rely on you to:
- Take responsibility of the front office to ensure smooth and efficient operation at all times
- Supervise and lead all service associates in their daily activities
- Upsell rooms to meet guests' needs when appropriate
- Ensure guest requests are fulfilled in a professional and timely manner
We are looking for someone who:
- Has relevant experiences in the hotel industry, with knowledge in Opera PMS system, knowledgeable in the check in/out system and processes from arrival to departure.
- Preferably comes from a hotel management-related education background or relevant experiences in hotel's Front Desk operations.
- Has strong guest communication and engagement skills, with exposure to interacting with both international and domestic travelers, as our resort is an international destination
- Willing to work shift
We Offer
- 5-day work week
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discount within Shangri-La Group
- Duty Meals and shuttle bus provided
If you are the right person, what are you waiting for? Click the apply button now
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