Current jobs related to Reservations Executive - Singapore - MANDAI RESORTS PTE. LTD.

  • Reservation Executive

    4 weeks ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Reservation Executive to join our teamAs a Reservation Executive, we rely on you to:Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities Assist to maintain effective booking processes and follow through guest...

  • Reservations Executive

    6 days ago

    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:The Reservations Executive – serves as the central communication hub of the hotel, providing guests with prompt, professional and personalized assistance through phone, email and messaging channels. Focused on delivering a seamless and service-driven experience, the Reservations Executive handles a range of enquiries,...

  • Reservation Executive

    4 weeks ago

    Singapore SHANGRI-LA HOTEL LIMITED Full time

    Roles & ResponsibilitiesAs a Reservation Executive, We Rely On You ToProvide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities Assist to maintain effective booking processes and follow through guest bookings Deliver an exceptional customer experience at the point of booking with both...

  • Reservation & Customer Service Executive

    7 days ago

    Singapore ANSYNC GLOBAL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Reservations Specialist cum Customer Service ExecutiveLocation: Ansync Global HQ, 105 Airport Cargo Road, SATS Airfreight Terminal 2, Core C, #02-208 Singapore 819462Department: Reservations / Customer ServiceReports To: Customer Service ManagerJob Summary:We are seeking a detail-oriented and customer-focused Reservations...

  • Reservations Executive

    4 weeks ago

    Singapore DALLAS MBS PTE. LTD. Full time

    Roles & ResponsibilitiesJOB SCOPEHelp guests with planning and booking reservations. Understand guests' needs and provide them with personalized solutions. Handle first level complaint with a pleasant disposition. Agility to handle services and requests effectively & efficiently. Apply logic and high EQ in guest challenges and proactively offer/discuss...

  • Reservation Executive #72191

    6 days ago

    Singapore ANRADUS PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionIndustry/ Organization Type: Accommodation Position Title: Reservation Executive Working Location: Cityhall Working Hours: Shift work Salary Package: Basic salary $3,300 - $4,000 + Variable Bonus Duration: PermanentKey ResponsibilitiesOversee the daily tasks of the Reservations Department. Create and update room...

  • Reservations Executive

    7 days ago

    Singapore THE SINGAPORE RESORT & SPA Full time

    Roles & ResponsibilitiesSofitel and its AmbassadorsThe Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel's luxury, offer clients a highly personalised service. By...

  • Reservations Executive

    4 weeks ago

    Singapore DALLAS BOAT QUAY PTE. LTD. Full time

    Roles & ResponsibilitiesJOB SCOPEHelp guests with planning and booking reservations. Understand guests' needs and provide them with personalized solutions. Handle first level complaint with a pleasant disposition. Agility to handle services and requests effectively & efficiently. Apply logic and high EQ in guest challenges and proactively offer/discuss...

  • Reservations Officer

    3 days ago

    Singapore NSK HOTEL PTE. LTD. Full time

    The Reservations Officer assists the Sales and Revenue department with FIT reservations and group bookings. To receive, confirm and process reservation for the hotel and assist in ensuring maximum potential revenue is captured daily. **Primary Responsibilities**: - Answers, confirms and ensures all bookings are accurately entered into the computer based on...

  • Reservations Supervisor

    3 days ago

    Singapore HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA Full time

    **What's the job?** **Your day-to-day** - Promote the products and services using and suggestive selling techniques of Holiday Inn Express. - Prepare and execute action plans to increase reservation sales and associated business. - Record special billing arrangements for individuals, groups and conventions. - Liaise with Director of Sales, Room Division...

Reservations Executive

2 weeks ago

Singapore MANDAI RESORTS PTE. LTD. Full time

**Main Duties and Responsibilities**

As the Reservations Executive for the Resort, you will be managing the room bookings and ensure that our guests have an exceptional experience from their initial reservation till the end of their stay in our Resorts.

The Reservations Executive plays an important role in processing reservations effectively and works closely with other departments to maximize the Resort’s room and spa sales.

**Key Responsibilities**

**Reservation Management**:

- Maintain accurate and up-to-date records of all reservations, including guest preferences and special requests.
- Manage group bookings, special requests, and VIP reservations, ensuring personalized service and attention to detail.

**Guest Interaction**:

- Provide exceptional service to guests by addressing their questions like information about room rates, availability, and hotel amenities.
- Assist guests with modifications or cancellations of their reservations, ensuring a smooth and hassle-free process.
- Handle guest complaints and issues related to reservations with professionalism and a problem-solving attitude.

**Revenue Management**:

- Monitor booking patterns and report on occupancy trends, helping to identify opportunities for maximizing revenue.

**System and Record Management**:

- Utilize reservation and property management systems to track and manage room inventory, availability, and bookings.

**Job Requirements**
- Diploma, Higher NITEC or NITEC or a professional equivalent qualification.
- 1 - 2 years of similar experience, preferably in a luxury hotel or resort setting.
- Proficient in Reservation and Property Management systems (eg. Opera)
- Able to multitask and work in a fast-paced environment.