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4 days ago
**What the role is**
- The Social Policy and Services Group (SPSG) oversees the policy, planning and delivery of social services for low-income and vulnerable families. The Service Delivery and Co-ordination Division (SDCD) under SPSG oversees the Social Service Offices (SSOs) and service delivery of Family Service Centres (FSCs) to bring services to individuals and families in need.
**What you will be working on**
- You will be part of a team working with various MSF divisions and other Ministries/ agencies in overseeing the service delivery of FSCs: - Work with internal and external partners on FSC service management, including daily referrals that require FSC assistance - Review and implement workflows, for example, referral workflows and referral database to monitor, track and analyse referral data - Plan and implement FSC engagements with internal and external partners - Work on FSC audit, funding and assessment matters - Branch related functions such as budget, procurement, e-filing and knowledge management
**What we are looking for**
- Tertiary Qualification - At least 1-2 years of working experience in the social service sector or a social ministry/agency preferred. - Good written and verbal communication skills. - Experience and familiarity in government procurement, data management and system enhancement are advantageous. - A team player who is proactive, resourceful, analytical and able to work independently and multi-task in a fast-paced environment.
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