Sales & Business Operations Specialist

**Our Team**

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With
a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will
empower future pop culture brands with an end-to-end supply chain of digital and phygital
collectibles, including artist development and incubation, proprietary IP operation and
providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global
brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon,
Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90
countries worldwide.

We are proud to be an equal opportunity employer with a diverse, inclusive work
environment and encourage our employees to bring their authentic, fun-loving, and
high-energy selves to the workplace.

**Your Role**

As the Sales & Business Operations Specialist for Superkraft, you will play a pivotal role in
driving cross-functional execution across the commercial, product, and operational
lifecycle. You will support the development and go-to-market of products while optimising
sales workflows, demand-supply coordination, pricing, and post-launch performance. This
role is highly collaborative and requires strong business acumen, project management
skills, and hands-on ownership of sales and operations processes.

**Responsibilities**

**Sales & Go-To-Market (GTM) Operations**
- Support the creation and maintenance of sales forecasts, GTM decks, and product

catalogs for B2B and B2C channels.
- Ensure accurate product listings across platforms (Shopify, D2C, wholesale portals),

including version control and pricing accuracy.
- Track and evaluate sales performance against forecasts; produce post-mortems

with data-driven insights and action items.
**Business Development & Account Management**
- Identify and pursue new business opportunities, including outbound prospecting,

cold outreach, lead qualification, and pipeline building.
- Manage day-to-day communications and relationships with B2B retailers, sales

affiliates, and distribution partners.
- Maintain up-to-date tracking of partner deliverables, marketing commitments, and

commercial terms.
- Assist in onboarding new partners and ensuring their smooth integration into

existing sales workflows.
**Business & Supply Chain Operations**
- Coordinate with Finance to ensure timely and accurate payments to artists,

vendors, and factories.
- Liaise with Logistics and Production to monitor prototype shipments, SKU setups,

and factory operations.
- Support demand and supply planning efforts by flagging potential risks and

proposing mitigation actions.
**Pricing & Financial Accuracy**
- Assist in the preparation and review of business proposals, including cost validation,

pricing structures, and profitability calculations.
- Verify supplier quotes against internal models and coordinate revisions as needed to

support final pricing strategies.
**Product Management & Feature Deployment**
- Partner with Technologyteam to scope, prioritise, and test website features that

directly impact the product experience and sales enablement.
- Lead feature request documentation and coordinate internal feedback during and

after the build stabilisation phase.
- Conduct post-mortem reviews of projects, covering end-to-end product

development and delivery cycles.
**Marketing & Creative Coordination**
- Work with Creative and Marketing teams to prepare campaign briefs aligned with

product positioning and sales strategy.
- Ensure timely asset delivery and content deployment across marketing channels in

line with release plans.
- Monitor community engagement touchpoints (socials, forums) to ensure brand

consistency and responsiveness.
**Risk & Project Closure**
- Collaborate with the Creative Director and stakeholders to formally close out

canceled projects and ensure no unintended progression to production.
- Support the resolution of blockers through ad-hoc initiatives and agile routines

defined in the RACI framework.
**Requirements**:

- Bachelor’s degree in Business, Marketing, Operations, or a related field.
- Prior experience in sales operations, business development, or commercial
- execution.
- Proven ability to manage a sales pipeline, conduct outreach, and close B2B deals.
- Experience supporting GTM planning, sales decks, forecasts, and product catalog
- updates.
- Comfortable working with CRM tools and tracking sales performance metrics.
- Exposure to pricing validation, business proposal preparation, and profitability
- checks.
- Experience coordinating with cross-functional teams like Finance, Logistics, and
- Production.
- Familiarity with ecommerce platforms (e.g., Shopify) and digital product listings.
- Ability to support product lifecycle tasks, including feature documentation and
- post-mortems.
- Strong analytical skills with attention to