Special Projects Manager, Digital Services

2 weeks ago

Singapore Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.

The Digital Services team provides e-commerce sellers with a suite of digital tools that automates and optimizes the most challenging aspects of the e-commerce process, allowing users to streamline order fulfillment and manage customer experience across various digital channels and platforms, integrating it with our delivery services to create the best end to end solution in the market.

**Responsibilities**:

- Lead the planning, coordination, and execution of special projects.
- Develop project plans, schedules, budgets, and resource allocation plans.
- Identify and manage project risks and issues, and develop contingency plans as needed.
- Work closely with project stakeholders to establish project objectives, deliverables, and success criteria.
- Collaborate with cross-functional teams to ensure successful completion of projects.
- Monitor project progress and provide regular status updates to senior management.
- Ensure projects are completed within budget, scope, and timeline.
- Conduct post-project evaluations and develop recommendations for continuous improvement.

**Requirements**:

- Bachelor's degree in Business Administration, Project Management, or related field.
- At least 5 years of experience managing special projects in a fast-paced environment.
- Strong project management skills, including the ability to lead multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Solid understanding of project management methodologies, techniques and tools such as Microsoft Project, Asana, Trello, etc.
- Proven ability to identify and manage project risks and issues.
- Ability to work under pressure, meet tight deadlines, and adapt to changing priorities.
- PMP or other project management certification preferred.

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