Enterprise Relationship Manager Money20/20 Asia

We're looking for an Enterprise Relationship Manager to join our team in Singapore as part of our Sales function.

About Money20/20

Launched by industry insiders in 2012, as the world began to recover from the global financial crisis and digitization began to transform our world, Money20/20 rapidly became the heartbeat of the global fintech ecosystem.

Now, coming to the incredible destination city of Bangkok, Money20/20 Asia connects the Asia fintech community with the global and regional rockstars in the industry. Make amazing memories and connections at the most influential, senior-level gathering ever.

Role Overview

Money20/20 Asia is seeking a highly-organised professional to work alongside our global enterprise sales team to develop and build sustainable relationships - at a regional level - with our most important portfolio of global customers.

This instrumental role has been created to help support enterprise customers to achieve their growth goals in Asia.

You will have a deep understanding of the global relationships we have in place with enterprise customers and will be highly skilled in developing and maintaining strong relationships with both regional customers and key internal stakeholders.

You will be involved in establishing the regional network, building relationships with key decision makers (building terrain maps), attending meetings in the region, identifying customers drivers, working on the sales value proposition and solutions with the internal global enterprise directors and supporting successful delivery of the sponsorship on site at the show.

You will be able to clearly articulate the global and regional value propositions and be the conduit between the New York and London teams.

You will be flexible, accountable, driven and will be an essential and trusted resource within the team. You will be the enabler who helps our Enterprise accounts grow in Asia.

Key Accountabilities
- The ability to work collaboratively, closely, and confidently with senior internal and external customers to create winning outcomes
- Strong interpersonal skills, excellent communication and listening skills
- The ability to explain complex information clearly and simply
- The ability to build relationships and networks with senior decision makers
- Aim to exceed customer expectations at all times and provide support to the team
- Strong project management skills and focussed on delivering a positive outcome for the customer
- High emotional intelligence and demonstrates empathy with both colleagues and customers
- The ability to manage and report upwards
- An interest in financial products and markets
- Plenty of drive, initiative and motivation
- An honest and trustworthy manner
- High attention to detail
- Research customers, identify decision makers, educate prospects and qualify buying interest
- Collaborate and work closely with the global enterprise team to help exceed their targets
- Keep up to date with the industry
- Be an active member of the team by sharing learnings

This list is not exhaustive and there may be other activities you are required to deliver.

Skills, experience & qualifications required
- Previous experience in a relationship manager, customer success manager or project management role
- Previous experience dealing with enterprise accounts
- Competent with Linkedin
- Competent in Google Suite
- Use of CRM (preferably Salesforce) to maintain accurate activity, contact and account information of customers and prospects

What We Offer

Our benefits package incorporates what we’re passionate about - unlocking your future, overall well-being and sustainability - whilst giving you control over your benefits.
- Annual leave
- Private medical insurance
- Great learning and development opportunities
- Option to opt into the Ascential Shares Scheme

Inclusive Workforce

At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals.

For more information on our culture, visit


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