Desktop Engineer L1

The fundamental goal of this position is to see IT services interruption is not in the critical path of users. The job involves handling and resolving simple to complex IT issues and some queries from end-users. **Responsibilities** - Provide support on O365 and Identity, access management, Network, VPN, LAN and WAN - Troubleshooting of Hardware and OS...

We have partnered with a growing European company to find an **Desktop Support Engineer**, who will be responsible for technical support of the company's internal infrastructure. You'd be joining an international company with great culture. The position is permanently based in Singapore, has regular working hours and there is no shift...

**JOB SUMMARY**: You will be responsible for troubleshooting of Desktop & IT related issues and providing post sales Maintenance support services to clients. **RESPONSIBILITIES**: 2) To assist all our customers with any logged IT related incident. 3) To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with...

_**Essential skills and experience required**:_ - **2 -3 Years Experiences** - **Willingness to support and mentor junior staff** - **Excellent customer facing/customer service skills** - **Able to demonstrate a high degree of flexibility including out of hours working** - **Able to demonstrate initiative and a proactive approach to daily task** **Salary**:...

**Position**: IT Support Engineer **Responsibilities** - Provide technical support and troubleshooting for end users on Microsoft 365 - Perform user account management and prepare laptop or desktop for new staffs. - Manage and maintain end user computing devices, including desktops, laptops, and mobile devices. - Adhere to Cyber Security Compliance -...

JOB SUMMARY: You will be stationed at Client's premise and provide support for client's IT administration and related support for users. RESPONSIBILITIES: Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals. Resolve issues that occur outside work hours whenever...

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens. **Role and Responsibilities** - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed...

**Key Responsibilities** - Device As A Service - Implement, support Device As A Service (DaaS) Lifecycle solutions. This includes devices management (desktops, laptops, tablets, mobile), VDI and associated components to support the platform - Provide L2 technical support and advice to users on systems-related issues or queries - Perform...

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens. **Role and Responsibilities** - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed...

Responsibilities - Repair and replace faulty hardware component at customer site (Laptop, - Desktop and tablet) - Install and reloading of windows OS Diagnose and replace the correct faulty - parts - Report and update job status using real time system - Ensure services are delivered in compliance to IT security and SLA - Willing to travel around...