Commercial Enablement

The Marketing & Operations (M&O) team plays an essential role translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drive cross-company, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.

In the Commerce Lead role you’ll have end-to-end accountability for Microsoft’s new commerce strategy and landing new business offers to drive revenue and adoption in your local area. You will collaborate with local leadership and stakeholders to create and execute change management plans in your area and monitor area objectives and key results. As a Commerce Lead you will coach and enable our field and partners to adapt to new monetization strategies and business models while continuing to ensure we improve the customer and partner experience. This opportunity will allow you to accelerate your career growth, develop deep business acumen and become adept at leading change management and influencing leaders.

This role is flexible in that you can work up to (is this up to the local team?)

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**CHANGE MANAGEMENT**
- You will drive the transformation to new business models and offers for how customers buy and how the field and partners sell using change management frameworks.
- You will lead the local area commerce virtual team and translate commerce strategies into change management plans while leveraging audience insights to represent the voice of the customer, partners and sellers.

**SALES ENABLEMENT**
- You will assess and evaluate seller’s awareness, desire and knowledge gaps on new business models and develop strategies and tactics to ensure behavior change.
- You will train and coach field and partner sellers on complex business models and ensure they are ready to transact with customers.

**INFLUENCE**

**BUSINESS IMPACT**:

- You will establish and monitor business goals and targets for adoption of business models that generate net new revenue and realize a better customer and partner experience.

**Qualifications**:
**REQUIRED/MINIMUM QUALIFICATIONS**
- Bachelor's Degree in Business, Marketing, Communications, Operations, Finance, or related field AND 6+ years change management, business management, marketing, sales operations, or sales experience OR 8+ years change management, business management, marketing, sales operations, or sales experience OR equivalent experience.
- 7+ years stakeholder management experience.

Additional or Preferred Qualifications:
**ADDITIONAL OR PREFERRED QUALIFICATIONS**
- Master's Degree in Business, Marketing, Communications, Operations, Finance, or related field AND 6+ years enterprise change management, business management, marketing communications, sales enablement, sales operations, licensing sales, or commercial licensing experience within the technology industry OR Bachelor's Degree in Business, Marketing, Information Technology, Operations, Finance, or related field AND 10+ years enterprise change management, business management, marketing communications, sales enablement, sales operations, licensing sales, or commercial licensing experience within the technology industry OR equivalent experience.

**PROFESSIONAL**:

- Experienced with Microsoft’s Commercial licensing programs, business models, partner ecosystem, customers, and sales motions.
- Familiarity with mainstream change management frameworks (PROSCI or other) and experienced with identifying gaps and creating strategies to drive behavior change.
- Demonstrated ability to understand and define business metrics, market trends and experience monitoring against objectives and key results.
- Experienced in orchestrating and leading virtual teams to land change across a highly matrixed organization.
- Experienced in influencing key stakeholders and leaders.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.