Client Service Manager

Job DescriptionWe are seeking a dedicated and compassionate professional to join our team as a Social Worker. This role is perfect for individuals who are passionate about making a positive impact in the lives of others.About the RoleDeliver case management and counselling services to clients, providing them with support and guidance during challenging...

**Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...

We strive to be a world-class sales organization with our customers’ needs at the centre of everything we do. Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the link between our product teams and customers, we build mutually...

Moody’s Analytics helps capital markets and risk management professionals worldwide respond to an evolving marketplace with confidence. The company offers unique tools and best practices for measuring and managing risk through expertise and experience in credit analysis, economic research and financial risk management. The Customer Service team drives...

To be effective in the role, **You will**: l Manage and lead the Client Services team and maintain a high standard of customer satisfaction and manage day to day running of the team and implement procedures and process to ensure service quality and KPIs l Drive and develop innovation and digitalization projects to better enhance our customer service...

Job ID: 35520 Location: Singapore, SG Area of interest: Operations Job type: Regular Employee Work style: Hybrid Working Opening date: 28 Jul 2025 **JOB SUMMARY** - Primary point of contact for Portfolio of Premier Corporate Clients for professional advice, enquiries, complaints, resolving of discrepancies and transaction errors - Provide the highest...

**Are you ready to explore a world of possibilities?** Join our DTCC family, and you’ll grow your expertise and become the best version of you. As you embark on a new journey, you’ll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. **Pay and Benefits**: -...

Manage a small client service team who are responsible for providing quality client experience on a daily basis. - Timely resolution of service quality issues and implement preventive measures. - Maintains familiarity with industry best practices and handle a small portfolio of Australia and Singapore clients. - Coordinate and manage the daily operations of...

**Principal Responsibilities** - Accountable for delivering Client Service excellence domestically/regionally/globally, effectively managing any risks and issues - Accountable for managing a portfolio of Commercial Banking/Global Banking customers who bank with HSBC regionally/globally - Accountable to retain revenue as well as achieve incremental revenues...

**KEY ACCOUNTABILITIES The role of Client services will be to support the Life Relationship Manager and to be responsible for the coordination, production and delivery to Prudential Life clients of the following: 1. Client Take on, transition & termination 2. Delivery of Investment Solutions & clients’ priorities 3. Client Reporting Governance and...