Key Account Manager

2 weeks ago

Singapore Hatch Asia Consulting Pte Limited Full time

“ Unifying Purpose, Shaping Careers ” - We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.

The Challenges

Be the key figure for driving revenue and margin growth within your customer accounts, which means meeting and exceeding all business measures such as EBIT and working capital.
Develop and deliver Key Account Management Plans to improve short-term and long-term EBIT and working capital.
Own, monitor and drive customer’s service agreements to meet and exceed contractual performance KPIs such as cost savings obligations.
Be accountable for the smooth daily operations and updated selling prices associated with your customers.
Be the ‘change agent’ who drives margin improvement projects and commercial outcomes for your customer accounts.
Monitor programs, analyse data and trends, hold regular service performance and business reviews, and initiate improvements for the customer accounts.
Identify and secure new opportunities within your customer accounts.
Partner with the internal teams to ensure world class customer service is achieved and your team always represents the Company brand to the highest level.
Ensure compliance with company’s sales policies and procedures.
Create an environment that encourages and rewards teamwork and collaboration, both internally and externally.
Build your team’s capabilities.
What It Takes

Bachelor’s degree in Business Administration, Supply Chain Management or related discipline
Proven track record of key account management, providing outstanding supply chain consultation and customer service to customers
Ability to think strategically and communicate effectively with all levels of management
Ability to influence across teams, creating effective internal business partnerships
Ability to effectively manage multiple projects and work effectively under deadlines
Understanding of financial concepts such as EBIT and working capital
All information will be kept in the strictest confidentiality.
**Employment Agency No**: 11C5794
All information will be kept in the strictest confidentiality.
**Employment Agency No**: 11C5794

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