Key Account Manager

1 week ago

Singapore NASPAC MARKETING PTE LTD Full time

Job Brief

We are currently looking to hire a Key Account Manager who will be responsible for managing of key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.

Main Responsibilities of a Key Account Manager

Your main responsibilities will include: Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services

Developing and executing strategic account plans to drive growth and maximize revenue from key accounts

Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling

Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships

Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients

Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market

Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage

Keeping track of key performance indicators (KPIs) and key account metrics, using

data-driven insights to measure success and drive continuous improvement

Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations

Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Key Requirements

You have a diploma/degree in Sales, Marketing, Business Administration, or a related field

You have a strong track record of success in key account management

You have experience in delivering client-focused solutions

You can analyze and draw inferences from data

Familiarity with CRM tools (eg. Salesforce) would be a plus

You possess excellent communication & interpersonal skills

You demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization

Experience in FMCG(non-food)/Health & Beauty industry is required

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