
Technical Support/product Specialist
1 week ago
**Technical Support/Product Specialist**:
- Functional area: Service
- Country: Singapore
- City: Southeast Asia
- Company name: Nano-Purification Solutions Asia Pacific
- Date of posting: May 5, 2025
**Passionate people create exceptional things**
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
**Join us on our journey for a better tomorrow.**
***Technical Support/Product Specialist**:
**Southeast Asia** ,**Singapore (SG)**:
**Mission**
The Technical Support Specialist is responsible for providing day-to-day support to the field organization by solving technical problems and providing effective training materials. This position reports to the Regional Service Manager.
**Responsibilities**
**Indirect Channel / Distributor Technical Support**:
- Provide technical support to our Field Service Technicians and Distributors
- Monitor the various databases and documentation related to the products
- Take charge of reporting and analyzing any equipment or product failures and recommend solutions
- Maintain a professional and positive relationship with distributors by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription
- Provide customer satisfaction through technical support
**Training & Competence Development (Compressed Air Treatment, Industrial Gas & Aftermarket)**:
- Train and mentor Field Service Technicians, Sales Representatives and Customer Service
- Participate in product and equipment training prior to implementation to ensure an ongoing knowledge base with Field Service Technicians and Distributors
- Develop and implement a yearly training plan for the service department using available technologies and support
- Maintain up-to-date knowledge on technical services and products within the industry
- Support Product and Marketing Manager in setting realistic market prices in dedicated product groups
- Cooperation with the Product Company, regarding, products and sales supported systems
- Play active role and cooperate with marketing department and Product Manager by preparing specific product marketing activities Collect information regarding competitors. Prepare the analyzes of behavior of competitors.**What we expect from you?**
**Job Requirements**
- Degree in technical/ engineering or business discipline
- Strong compressed air treatment & on-site industrial gas generation technical back ground
- Strong electrical diagnostic skills combined with some form of technical degree (engineering, technical diploma, or similar)
- Experience communicating with customers and/or distributors
**Skills/Knowledge**:
- Computer literate
- Excellent written and oral communication skills
- Good knowledge in presentation skills
- Proven interest in providing training materials and facilitating quality training presentations to employees
- Strong customer focused and deeply determined
- Dynamic, flexible, and creative
- Pro-active, self-motivated and able to work under time constraints
- High sense of urgency
- Self-motivated and dynamic person
- Analytical person with innovative problem solving ability
- Excellent interpersonal skills Must be able to work independently and as a team player**What you can expect from us?**
- A culture known for respectful interaction, ethical behavior and integrity.
- We actively promotea culture of empowerment, allowing our employees to make a difference, rewarding passion, engagement, and solution thinking.
- We celebrate success together and embrace setbacks and opportunities.
- With new challenges and learning to inspire each other, with plenty of opportunities to grow and develop career path with potential to move into other roles.
- You get to access to global job opportunities,as psrt of the Atlas Copco Group.
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
-
Technical Support Product Specialist
2 weeks ago
Singapore PRISM+ Full timeWe are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills. As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and...
-
High-Performance Desktop Support Specialist
2 weeks ago
Singapore beBeeDesktop Support Specialist Full timeUnlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...
-
Technical Support Specialist, Product
2 weeks ago
Singapore Adyen Full time**This is Adyen** Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique challenges and we solve those as a team. And together, we deliver...
-
Technical Support Specialist
2 weeks ago
Singapore beBeeEngineering Full timeTechnical Support Specialist We are seeking a highly skilled and experienced Technical Support Specialist to support project teams by creating project plans and schedules internally. Key Responsibilities: Follow up on status according to action plans. Ensure technical designs and production meet requirements. Create progress reports and attend...
-
Technical Support Specialist
3 days ago
Singapore beBeeCustomer Full time $50,000 - $80,000Technical Support SpecialistAs a Technical Support Specialist, you will play a pivotal role in ensuring the seamless operation of our products. Your key responsibilities will include servicing and maintaining our products on-site, promptly addressing service and fault calls, and collaborating with the Technical Support team to resolve technical issues.Key...
-
Product Technical Specialist
2 weeks ago
Singapore Getz Group Pte Ltd Full time**Product Technical Specialist** The Position: Product Technical Specialist (5 days work week) Getz Group is a leading digital solution company specializing in Fintech and Food tech services with 10 years of experience across thousands of F&B businesses specializing in the following omni-channel services: - Contactless Dine-in - Citywide Delivery -...
-
Product Support Specialist
2 weeks ago
Singapore VA INSIGHT SOFTWARE PTE. LTD. Full timeThe Product Support Specialist provides both technical and non-technical product-related support for customers and partners. The Specialist will assume ownership of support cases through the JIRA Service Desk and will follow through until the case has been closed or escalated to the development team for further investigation. Advanced product knowledge...
-
Technical Support Specialist
2 days ago
Singapore beBeeTechnician Full timeJob Title:Technical Support SpecialistAbout the Role:We are seeking a skilled and motivated Technical Support Specialist to join our team. As a key member of our support function, you will be responsible for providing pre and post sales technical solutions to our customers. This includes site troubleshooting, commissioning, and training employees on low...
-
Technical Support Specialist
14 hours ago
Singapore beBeeDebugging Full time $3,000Technical Support SpecialistA challenging role has arisen within our organisation for an experienced Technical Support Specialist.We are seeking a highly skilled and motivated individual to support daily production operations on all technical aspects.ResponsibilitiesCollaborate with internal departments to drive improvements in cycle time and production...
-
Technical Support Specialist
2 days ago
Singapore beBeeTechnical Full timeTechnical Support SpecialistJob Description:We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will provide on-site technical support for customers worldwide, utilizing innovative technology to deliver trusted data and bring transparency to the financial markets.Key Responsibilities:Provide 24/7 technical...