L2 Application Support Analyst

Job Title: Application SupportWe are seeking a proactive and dynamic L2 Analyst to join our team in supporting and maintaining a mission-critical application. The role involves providing day-to-day Level 2 support, ensuring the stability and performance of production systems, and working closely with both technical and business stakeholders.

The Technical Application Support Analyst is responsible to prepare Knowledge Based articles and SOPs & other supporting documents to communicate complex and technical information more easily. He/She able to develop, gather and disseminate technical information through organizational communication channels using readily available infrastructure tools and...

Application Support Analyst ( Payment, Banking | Changi ) **Responsibilities**: - Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region - Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System - Support the IT Planner in...

To coordinate and support infrastructure maintenance activities. - To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business. - To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business. - To...

Get AI-powered advice on this job and more exclusive features. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more...

**Requirements**: - At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management. - With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment Good to have experiences: - Application Monitoring Tools - Incident Management - Problem...

Posting Title: Application Support (L2) **Job Description**: We are looking for a proactive and dynamic professional to join our Application L2 support team to provide maintenance and support for a mission critical system. Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools. Roles and...

Get AI-powered advice on this job and more exclusive features. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more...

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below. **Job Type**:One-year Renewable Contract **Key responsibilities** - To coordinate and support infrastructure maintenance activities. - To work with various partners such as Peer Application Teams, Infrastructure, Vendors,...

Support Analyst - Application Support L1/L2 Support Analyst - Application Support L1/L2 Direct message the job poster from SCIENTE We are looking for a proactive and technically sound Support Analyst to join a fast-paced, multicultural IT environment. The ideal candidate will be responsible for providing Level 1 and Level 2 support for a range of corporate...