L2 Application Support

To coordinate and support infrastructure maintenance activities. - To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business. - To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business. - To...

**Requirements**: - At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management. - With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment Good to have experiences: - Application Monitoring Tools - Incident Management - Problem...

Posting Title: Application Support (L2) **Job Description**: We are looking for a proactive and dynamic professional to join our Application L2 support team to provide maintenance and support for a mission critical system. Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools. Roles and...

**Project** Description**: **Responsibilities**: - To coordinate and support infrastructure maintenance activities. - To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business. - To manage Production issues by responding in a timely manner in accordance to...

**Work Experience**: 7-8 Years **Location**: Singapore **JD**: **Must have**: Experience with Core Java 8, Cloud Foundry and non-relational databases, and Linux, Unix systems - Manage high severity incidents and high customer impact incidents focusing on fast recovery - 24/7 Application L2 Support - Ensure SIT and UAT approval and UAT BU Sign off. -...

**Responsibilities**: - Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region - Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System - Propose improvements for systems based on identified process gaps - Standardize...

Role and Responsibility :- To provide quality day-to-day L2 Production support for Java/Web-based application. To coordinate and support infrastructure maintenance activities. To manage implementations of new application releases, adhering to the best practices of the release management process. To work with various partners such as Peer...

**Key Responsibilities** - To conduct root cause analysis, with help of L3, of an issue and prevent the same issue from happening in the future. - Documenting the solutions and workarounds for future reference in knowledge DB. - Collaborate with various teams, including developers and infrastructure engineers to resolve complex issues and implement long term...

Job Position : Application Support Experience : 1-2 Years Job Description: We can look for L1/L2 IT support /helpdesk engineers with basic Linux experience is a must ( Linux OS ) No shifts but 24*7 on call support Contract length: 12 months **Experience**: - Application Support: 2 years (preferred)

**Technical Application Support** **L2**: - Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support - Identifying and resolving technical issues; support day to day operations - Attend to incidents and problem resolution within stipulated SLA - Support SRs and changes; Follow the ITSM process - Administer and...