
L2/L3 Application Support
3 days ago
We are looking for an L2/L3 Application Support with 5+ years of experience to provide L2/L3 support for Java-based applications in the banking domain. The role involves troubleshooting incidents, investigating data-related issues using SQL, documenting workarounds, and supporting deployments and change releases. You will collaborate closely with both business users and technical teams to ensure seamless application operations.
The ideal candidate holds a Bachelor's degree in Computer Science, IT, or related field , with strong expertise in Java, Spring, REST APIs, relational databases (Oracle/PostgreSQL), Linux/Unix, and shell scripting . Strong analytical skills, problem-solving ability, and effective communication are essential to succeed in this role.
Job Responsibilities- Provide L2/L3 application support for Java-based applications used in banking operations.
- Troubleshoot and resolve application issues within agreed SLAs.
- Work closely with business users and technical teams to understand and resolve incidents.
- Perform basic SQL queries to investigate data-related issues.
- Document recurring issues and workarounds in the knowledge base.
- Support application deployment and change activities during scheduled releases.
- Escalate complex issues to senior engineers or development teams.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of hands-on experience in Java/Micro Services J2EE application support or development.
- Good understanding of Java, Spring, REST APIs, and web services.
- Good knowledge of relational databases (e.g., Oracle, PostgreSQL).
- Experience with Linux/Unix commands and shell scripting.
- Strong analytical and problem-solving skills.
- Good verbal and written communication skills.
Salary budget up to 6700 SGD
About CLPS RiDiKRiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.
Seniority level- Associate
- Contract
- Information Technology
- Industries
- IT Services and IT Consulting and Banking
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