
Application Support Analyst
4 days ago
The Technical Application Support Analyst is responsible to prepare Knowledge Based articles and SOPs & other supporting documents to communicate complex and technical information more easily.
He/She able to develop, gather and disseminate technical information through organizational communication channels using readily available infrastructure tools and devices. Experience in developing power point presentations
**Key Responsibilities**
- Study production recurring issues & incidents and work with SMEs to develop KB’s / SOPs
- Work with L1 / L2 support team and onboard KBs/SOPs regularly
- Review current KBs/SOPs and enhance / update / revise with latest information
- Story teller via power point presentation
- Act as main liaison between L1 & L2 support, also on case basis with L3
- Collate monthly incident/problem statistics and assist in preparing slides for SR management presentation
- Track team KPIs/KPOs
- Organize, attend and participate in key incident / problem related meetings
- To provide support on rotational shifts or 24/7 on call support as required.
- Technical skills with Oracle, Sql, Unix, Java or Python or Dot net, etc.
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Application Support Analyst
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Application Support Analyst
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Application Support Analyst
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Applications Support Senior Analyst
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Application Support Analyst
2 weeks ago
Singapore NTT SINGAPORE PTE. LTD. Full timeJob Title: Production Support Analyst (Banking Applications) Employment Type: 6-Months Contract (renewable based on performance) Employer: NTT DATA Singapore Work Location: Alexandra Building Headcount Required: 1 Interested candidates are kindly requested to email their CV with their experience to: About the Client Our client is a leading
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Application Support Analyst
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Application Support Analyst
6 days ago
Singapore SINGAPORE BUSINESS GUIDE PTE. LTD. Full time**Job Title: Application Support Analyst** **Salary Range: SGD3,000- SGD4,500** We are seeking an Application Support Analyst to join our team. You will be responsible for providing technical analysis and customer support for technical issues and change requirements. Your role will involve developing system enhancements, rectifying technical issues using...
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Application Support Analyst
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Singapore JJ CONSULTING SERVICES Full timeOur Client is a leading company in Singapore, who is seeking to recruit an Application Support Analyst. **Application Support Analyst **Responsibilities**: 1) Deliver solutions to operations and business users. - Provide system impact analysis for new requirement and new functions turn-ons. - Review & prepare functional and design documents - Support...
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Application Support Analyst
4 days ago
Singapore Sanderson-iKas Singapore Pte Ltd Full timeWe are looking to speak to Application Support Analysts! **Responsibilities** Application Monitoring Responsibilities - **Supervision**: Oversee daily and monthly processes, addressing user requests in partnership with project, infrastructure, and production teams. - **Support**: Manage overnight batches during Singapore morning/afternoon hours, ensuring...