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Euc Support Engineer

2 weeks ago

Singapore PERSOLKELLY Singapore Full time

EUC Support Engineer

**Responsibilities**:

- Provide onsite and remote End user support for SG offices
- Tracking & documenting support activities using ticketing system (JIRA)
- Proactively understand, analyse and research new technical problems when needed.
- Manage assets within the organization and perform tech refresh at stipulated periods.
- Travel to multiple sites within Singapore for support. (Mainly West side of Singapore)
- After office hours phone support occasionally.
- Other ad-hoc duties assigned by supervisor.

Requirement
- Min Polytechnic Diploma in Information Technology.
- Minimum 3 year of helpdesk support
- Experience in Windows 10 & 11 OS
- Active Directory, Office 365, including Teams, SharePoint Online, OneDrive.
- Experience on tools like Anti-virus, bit locker management
- Strong customer service and problem solving skills
- Able to prioritize tasks and work on multiple assignments in a fast-paced environment
- Strong written and verbal communication skills and meticulous attention to detail.
- Experience with office productivity, meeting room solutions and service management tools is an advantage.

Job Code: YIHN
EA License NO.: 01C4394

PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394 - EA Registration No. 22106489 (Ng Yi Hui)

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