
EUC Infrastructure Support Specialist
2 days ago
Job Title: IT Onsite Engineer
We are seeking a highly skilled IT onsite engineer to join our team. The ideal candidate will be responsible for IT onboarding and offboarding, including laptop build and setup.
The EUC engineer will provide L1 onsite support for office IT infrastructure, including network, WiFi, video conferencing, printers, CCTV, and door access. They will also manage inventory, assets, and vendors, and execute local projects as per guidelines from the regional team.
In addition, the EUC engineer will be responsible for IT procurement, end-user training, and user adoption.
Responsibilities:
- Proven track record in IT infrastructure operations and projects with a minimum of 2-3 years' experience
- Expertise in PC support and troubleshooting
- Expertise in Windows 11 and Microsoft Office 365
- Basic knowledge of networking, including LAN, WiFi, Internet, and VPN
- Basic knowledge and awareness of information/data security and tools
- Strong logical communication in English and ability to communicate effectively with people at all levels of the organization
- Knowledge and experience in ticketing systems to manage end-user tickets
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