Customer Care Officer

The Customer Care Officer plays a critical role in providing an interface between our customers and the Company. Officers are expected to consistently deliver excellent quality service to customers to achieve customer satisfaction. **Responsibilities**: - Man the hotline when rostered - Able to work on some weekends when rostered - Participate as member of...

**About the Division/Dept** The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers. **Job Purpose** As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You...

Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).Customer Care Officer (Shift hours/ Location Raffles Place)Job Responsibilities - Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller,...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

Roles & ResponsibilitiesCustomer Care Officer Work location: Toa PayohCall & Service Activity ManagementAnswer customer calls and register them in the service management system following the call management process and quality compliance requirements Determine the routing of the customer call depending on the customer's request and contract obligations ...

**Job Snapshot**: **Employee Type**: - Full-Time- **Location**: Singapore- **Job Type**: - Other- Carry out assessment on client care needs in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner - Manage the day-to-day AIC Link operations to deliver...

Roles & ResponsibilitiesJal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Malaysia, Indonesia, Dubai and Philippines. We are seeking a personable and detail-oriented Front Desk Associate to join our team. As a key member of our Customer Care Team, you will be...

**OUR PARTNER**: Spectra Singapore **DEPARTMENT**: Customer Care **OVERVIEW** ***: **RESPONSIBILITIES** ***: - Identify improvements and propose recommendations to address operational challenges - Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines - Maintain secure...

**OUR PARTNER**: Spectra Singapore **DEPARTMENT**: Customer Care **OVERVIEW** ***: **RESPONSIBILITIES** ***: - Identify improvements and propose recommendations to address operational challenges - Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines - Maintain secure...

Job Title Customer Care Officer (Basic salary + Incentive + Comm) Occupation CUSTOMER CARE OFFICER **Job Description & Requirements**: novita is looking for a sincere individual to join us as a **Customer Care Officer **who can communicate effectively with people from all levels and is passionate in striving for service excellence. **Customer Care...

We are Harmony Funeral Care Private Limited, a leading provider of funeral services in Singapore. We are committed to delivering exceptional care and support to bereaved families. As an administrative assistant, you will play a vital role in supporting our team in various administrative tasks.Your responsibilities will include data entry, editing of notices...

Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officers (Call Centre) Trainings are provided/ Fresh Graduates Welcome! **Responsibilities**: - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to customer enquiries - Obtain and evaluate all...

**Responsibility**: - Manage Customer Care counter which include walk-in and answering of phone calls - Answer enquiries and prepare quotation for Direct distribution channel - Follow up on customers’ enquiry received via automated service channel - Administer intermediaries training registration, attendance tracking and certification - Support annual...

Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. Customer Care Officer (Office Hours/ Location - Bedok) **Responsibilities**: - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to customer enquiries - Obtain and evaluate all relevant...

Roles & ResponsibilitiesSalary: $3,000 - $3,300Work Location: NovenaWork Hours: 5 days across Monday to Sunday, Up to 44 hours per week (e.g., 12 PM – 9 PM)Contract Duration: Till August 2025, renewableConduct outbound calls and field visits to households, gathering data with professionalism and accuracy. Build connections with respondents, assist with...

Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officers to join their Customer Service teams. Customer Care Officer (Location: West/ Office Hours) Summary Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the...

Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officers. Customer Care Officer (Office Hours) Trainings are provided/ Fresh Graduates Welcome! **Responsibilities**: - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to customer enquiries -...

**Job Scope** - Care for the well-being and safety of elderly clients in the Senior Care Centre - Prepare and conduct programme activities for elderly clients - Organise social and recreational group excursions - Update Individual Care Plans and relevant records daily - Support caregivers and volunteers in caring for clients. **Job Requirements**: -...

**Roles & Responsibilities** **Responsibilities**: - Taking care of the daily store opening/ closing - Handle walk-in customers’ enquiries, feedbacks and/or complains - Registering and updating orders and sales on the system - Keeping the premises clean and maintaining optimal operating condition - Maintaining constant and cordial communication with...