Customer Care Officer

1 day ago

Singapore Singtel Full time

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

**Why Join Us?**

You’ll love this role if you get your kicks by helping others. We’re looking for a Customer Care Officer who loves solving problems and creating long term customer relationships. This is a great opportunity if you care deeply, genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful.

**What will your typical day look like?**
- Handling inbound calls from customers in an efficient and effective manner.
- To consistently deliver excellent quality service to customers to achieve total customer satisfaction
- To solicit customers’ feedback and identify trends for improvement actions.
- Deliver personalised service over the telephone to callers on enquiries related to the client in an effective and efficient manner.

**Is this you?**
- Minimum 'N' level, Nitec, Higher Nitec and above
- Able to communicately effectively and fluently
- Willing to commit to alternate half-day Saturdays

**We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

  • Customer Care Officer

    1 week ago

    Singapore SBS TRANSIT RAIL PTE. LTD. Full time

    The Customer Care Officer plays a critical role in providing an interface between our customers and the Company. Officers are expected to consistently deliver excellent quality service to customers to achieve customer satisfaction. **Responsibilities**: - Man the hotline when rostered - Able to work on some weekends when rostered - Participate as member of...

  • Customer Care Officer

    1 day ago

    Singapore UNITED OVERSEAS INSURANCE LIMITED Full time

    **About the Division/Dept** The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers. **Job Purpose** As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You...

  • Customer Care Officer

    2 weeks ago

    Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full time

    We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! **Responsibilities**: - Assist customers in navigating respective...

  • Customer Care Officer

    1 week ago

    Singapore 9 KOI MARKETING PTE LTD Full time

    Roles & Responsibilities novita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence. Responsibilities: To deliver consistent customer experiences across multiple touch points Initiate ways to improve customers'...

  • Customer Care Officer

    1 week ago

    Singapore 9 KOI MARKETING PTE LTD Full time

    Roles & Responsibilitiesnovita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.Responsibilities:To deliver consistent customer experiences across multiple touch points Initiate ways to improve customers' experience ...

  • Customer Care Officer

    2 weeks ago

    Singapore SUCCESS SPARK Full time

    Our organization is growing and we are looking dor Customer Care Officer to support our organization. - Flexible timing - Able to work independently - Can work from home - Nice work environment and colleagues - Training will be provided - Those without experience will be considered too

  • Customer Care Officer

    1 week ago

    Singapore LINEAR FURNISHINGS PTE. LTD. Full time

    An online furniture shop looks for customer care officer who are 1, Good at inter person relationship 2, Must speak and write in English as well as Mandarin 3, Hands on with WhatsApp communication, social media blog 4, Good self management, can work without supervision

  • Customer Care Officer

    1 week ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! **Responsibilities**: - Assist customers with online services,...

  • Customer Care Officer

    3 weeks ago

    Singapore LIGHTWAY HR CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesOn behalf of the hiring company, which is a market leader in the energy sector, we are looking for a suitable candidate to join them as Customer Care Officer | SalesResponsibilitiesAdept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike ...

  • Customer Care Officer

    1 week ago

    Singapore LIGHTWAY HR CONSULTANCY PTE. LTD. Full time

    Roles & Responsibilities On behalf of the hiring company, which is a market leader in the energy sector, we are looking for a suitable candidate to join them as Customer Care Officer | Sales Responsibilities Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike ...