Customer Care Officer

2 weeks ago


Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full time

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY

**Responsibilities**:

- Assist customers in navigating respective website and online services
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to improve processes and enhance customer satisfaction
- Stay up-to-date with product knowledge and company policies
- To consistently meet set KPIs without compromising on quality service delivery

**Requirements**:

- Strong communication skills, both verbal and written
- Customer-focused with a genuine passion for helping people
- Basic computer proficiency
- Ability to work well in a team and adapt to a fast-paced environment
- Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you Join our team and be part of an exciting customer care experience.



  • Singapore SBS TRANSIT RAIL PTE. LTD. Full time

    The Customer Care Officer plays a critical role in providing an interface between our customers and the Company. Officers are expected to consistently deliver excellent quality service to customers to achieve customer satisfaction. **Responsibilities**: - Man the hotline when rostered - Able to work on some weekends when rostered - Participate as member of...


  • Singapore UNITED OVERSEAS INSURANCE LIMITED Full time

    **About the Division/Dept** The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers. **Job Purpose** As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You...


  • Singapore JJ CONSULTING SERVICES Full time

    Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).Customer Care Officer (Shift hours/ Location Raffles Place)Job Responsibilities - Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller,...


  • Singapore Singtel Full time

    At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...


  • Singapore THE CARE LAUNDRY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Duties:- Manage opening and closing of store- Handle customers' enquiries, feedbacks and/or complains- Register and update orders and sales on the system- Maintain cleanliness and operational needs of store- Arrange pick-ups and delivery of clothing to laundryJob Requirements:- Initiative, Friendly, Responsible- Basic...


  • Singapore Cartrack Full time

    About the job Customer Care Officer (Singapore) Responsibility Maintaining a positive, empathetic, and professional attitude toward customers always. Explain the different applications on our platform to customers and enhance Cartracks position as the technology partner of choice. Train customers on how to derive the most value from our...

  • Customer Care Officer

    2 weeks ago


    Singapore HAACH LIFESTYLE HMH PTE. LTD. Full time

    **Customer Service Officers Wanted - Beauty & Wellness Spa**: - Be the friendly face that makes every client feel at home. _ Join our team in the **beauty and wellness industry**, where your warm personality and passion for great service will shine! No experience? No worries—we’ll guide you every step of the way. **✨ What’s in It for You**: - **5...


  • Singapore JJ Consulting Services Full time

    Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officers. Customer Care Officer (Immediate Opening/ Office Hours) Trainings are provided/ Fresh Graduates Welcome! **Responsibilities**: - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to...


  • Singapore Singapore Sports Hub Full time

    **OUR PARTNER**: Spectra Singapore **DEPARTMENT**: Customer Care **OVERVIEW** ***: **RESPONSIBILITIES** ***: - Identify improvements and propose recommendations to address operational challenges - Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines - Maintain secure...


  • Singapore Singapore Sports Hub Full time

    **OUR PARTNER**: Spectra Singapore **DEPARTMENT**: Customer Care **OVERVIEW** ***: **RESPONSIBILITIES** ***: - Identify improvements and propose recommendations to address operational challenges - Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines - Maintain secure...