Customer Care Officer

3 weeks ago


Singapore LIGHTWAY HR CONSULTANCY PTE. LTD. Full time
Roles & Responsibilities

On behalf of the hiring company, which is a market leader in the energy sector, we are looking for a suitable candidate to join them as Customer Care Officer | Sales

Responsibilities

  • Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike
  • Versatile in selling our Residential and Small Commercial solutions over various channels, including hotline, online, or even in person
  • Supporting the team for account servicing matters will also be required from time to time (e.g., peak periods)
  • Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
  • Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements

  • A diploma/ Degree in related field(s) is an advantage
  • Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company
  • Excellent communication skills - able to write, present, and correspond effectively with any stakeholder(s) as required
  • Prior experience or knowledge in relevant industries is an advantage
  • Adequate proficiency in MS Office
  • Experience with CRM, ERP, or other relevant enterprise software/ solutions is a plus
  • Fresh graduates are welcome to apply

Location: town

12-month contract, renewable

Working Hours: 8.30 am – 6.00 pm (Monday – Friday)

Tell employers what skills you have

CRM
Excellent Communication Skills
Sales
Microsoft Office
Microsoft Excel
Interpersonal Skills
ERP
Customer Care
Selling
MS Office
Enterprise Software
Customer Satisfaction
Microsoft Word
Customer Service
  • Customer Care Officer

    2 weeks ago


    Singapore SBS TRANSIT RAIL PTE. LTD. Full time

    The Customer Care Officer plays a critical role in providing an interface between our customers and the Company. Officers are expected to consistently deliver excellent quality service to customers to achieve customer satisfaction. **Responsibilities**: - Man the hotline when rostered - Able to work on some weekends when rostered - Participate as member of...


  • Singapore UNITED OVERSEAS INSURANCE LIMITED Full time

    **About the Division/Dept** The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers. **Job Purpose** As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You...

  • Customer Care Officer

    2 weeks ago


    Singapore 9 KOI MARKETING PTE LTD Full time

    Roles & Responsibilitiesnovita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.Responsibilities:To deliver consistent customer experiences across multiple touch points Initiate ways to improve customers' experience ...

  • Customer Care Officer

    2 weeks ago


    Singapore 9 KOI MARKETING PTE LTD Full time

    Roles & Responsibilities novita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence. Responsibilities: To deliver consistent customer experiences across multiple touch points Initiate ways to improve customers'...

  • Customer Care Officer

    2 weeks ago


    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! **Responsibilities**: - Assist customers with online services,...

  • Customer Care Officer

    2 weeks ago


    Singapore LIGHTWAY HR CONSULTANCY PTE. LTD. Full time

    Roles & Responsibilities On behalf of the hiring company, which is a market leader in the energy sector, we are looking for a suitable candidate to join them as Customer Care Officer | Sales Responsibilities Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike ...


  • Singapore Singtel Full time

    At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

  • Customer Care Officer

    4 weeks ago


    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities:Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy Assist customers in navigating respective website and online services Maintain accurate records of customer interactions and transactions Collaborate with other team members to improve processes and enhance customer...

  • Customer Care Officer

    2 weeks ago


    Singapore Tele-centre Services Pte Ltd Full time

    We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY Responsibilities: Handle inbound / outbound calls, emails, and chats...


  • Singapore Singtel Full time

    At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...