Customer Care Officer

The Customer Care Officer plays a critical role in providing an interface between our customers and the Company. Officers are expected to consistently deliver excellent quality service to customers to achieve customer satisfaction. **Responsibilities**: - Man the hotline when rostered - Able to work on some weekends when rostered - Participate as member of...

Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).Customer Care Officer (Shift hours/ Location Raffles Place)Job Responsibilities - Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller,...

Roles & ResponsibilitiesAbout the Division/DeptThe Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.Job PurposeAs a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer...

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! **Jobs Highlights**: - Professional training provided - Fun and...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

Roles & ResponsibilitiesCustomer Care Officer Work location: Toa PayohCall & Service Activity ManagementAnswer customer calls and register them in the service management system following the call management process and quality compliance requirements Determine the routing of the customer call depending on the customer's request and contract obligations ...

Roles & ResponsibilitiesCustomer Care OfficerWork location: Toa PayohCall & Service Activity ManagementAnswer customer calls and register them in the service management system following the call management process and quality compliance requirements Determine the routing of the customer call depending on the customer's request and contract obligations ...

**Job Snapshot**: **Employee Type**: - Full-Time- **Location**: Singapore- **Job Type**: - Other- Carry out assessment on client care needs in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner - Manage the day-to-day AIC Link operations to deliver...

Roles & ResponsibilitiesJal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Malaysia, Indonesia, Dubai and Philippines. We are seeking a personable and detail-oriented Front Desk Associate to join our team. As a key member of our Customer Care Team, you will be...

Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officers. Customer Care Officer (Immediate Opening/ Office Hours) Trainings are provided/ Fresh Graduates Welcome! **Responsibilities**: - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to...

**OUR PARTNER**: Spectra Singapore **DEPARTMENT**: Customer Care **OVERVIEW** ***: **RESPONSIBILITIES** ***: - Identify improvements and propose recommendations to address operational challenges - Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines - Maintain secure...

**OUR PARTNER**: Spectra Singapore **DEPARTMENT**: Customer Care **OVERVIEW** ***: **RESPONSIBILITIES** ***: - Identify improvements and propose recommendations to address operational challenges - Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines - Maintain secure...

Roles & ResponsibilitiesWe are looking for a customer-focused and proactive individual to join our team as a Customer Service Officer. The ideal candidate will be responsible for providing outstanding service, addressing inquiries, and resolving customer issues efficiently and professionally. This position requires strong communication skills, attention to...

Job Title Customer Care Officer (Basic salary + Incentive + Comm) Occupation CUSTOMER CARE OFFICER **Job Description & Requirements**: novita is looking for a sincere individual to join us as a **Customer Care Officer **who can communicate effectively with people from all levels and is passionate in striving for service excellence. **Customer Care...

**Location**: Singapore **Type**: Full-time **ROLE DESCRIPTION** Homage is seeking a Care Support Team Lead who enjoys working with the people at the heart of Homage: our Customers and Care Professionals. In the Care Support (Community) team, we're focused on supporting quality long-term care delivery to publicly subsidised clients of Social Service...

Roles & Responsibilities· 5 days a week, 8:45 AM to 5:30 PM. · Rotating Saturday shifts once a month from 9:00 AM to 1:00 PM. (WFH for Saturday only)Key Responsibilities:· Respond to customer inquiries via phone, email, chat, or in person, delivering accurate information and effective solutions.· Address customer complaints and concerns with empathy,...

We are Harmony Funeral Care Private Limited, a leading provider of funeral services in Singapore. We are committed to delivering exceptional care and support to bereaved families. As an administrative assistant, you will play a vital role in supporting our team in various administrative tasks.Your responsibilities will include data entry, editing of notices...

Roles & ResponsibilitiesCall Centre Experience Office Hour / 5 Days Work Week (able to work on weekends)ResponsibilitiesAttend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes emails Proper recording of conversation with customer in the CRM system Achieve / Exceed individual and team KPIs set by the...

**Responsibility**: - Manage Customer Care counter which include walk-in and answering of phone calls - Answer enquiries and prepare quotation for Direct distribution channel - Follow up on customers’ enquiry received via automated service channel - Administer intermediaries training registration, attendance tracking and certification - Support annual...