Business Development Manager

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company’s success.

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And, we’ll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let’s lead the way together.

**About the Business**

Global Merchant & Network Services (GMNS) provides a secure network for issuing partners and millions of merchants to facilitate Card payments. We offer comprehensive payment processing options to online, storefront and business-to-business merchants.

American Express’ direct relationship with Card Members and merchants creates a unique “closed loop” network that enables us to provide valuable business insights, marketing information and expertise to help merchants drive revenue and grow their business volumes.

**Role Description**

This unique opportunity sits within the GMS Merchant Acquisition Team and the key responsibilities include signing new deals and growing existing partnerships. You will be tasked with penetrating new horizontal and vertical industries whilst also managing large B2B and strategic accounts.

This is an exciting role for a strategic sales professional that is comfortable working in a complex deal making environment. You will possess extensive experience engaging with senior ‘C’ level clients and prospects, often in the context of a strategic and financial discussion.

**Principal Responsibilities**
- Conduct industry and portfolio analysis in order to develop growth strategies for both new and existing partnerships
- Align and agree with key issuing partners on growth strategies and identified new opportunities
- Engage and sell to key decision makers of both existing and targeted clients, often at ‘C’ level
- Drive the ‘end to end’ deal process including opportunity sizing, analysis of financial models, development of deal constructs, contractual negotiations, deal implementation and monitoring
- Manage a strategic and active portfolio and pipeline management
- Provide key inputs to cost and benefit analysis of each initiative and deal
- Work effectively with all other internal partners including Pricing, Risk, Finance, Payment Consulting Group, Legal and Compliance in the ‘end to end’ deal process

**Qualifications**
- 8-12 years of relevant experience
- Proven experience and success in securing complex deals and managing key partnerships
- Strong financial and commercial acumen
- Broad based business skills covering sales, client management, marketing and financial disciplines
- Strategic agility, sound judgment and excellent problem solving skills
- Excellent communication and presentation skills
- Capable of influencing all levels of the organisation and across business units in a matrix organisation
- High levels of innovation and self motivator
- Flexible, high energy team player

**Why American Express?**

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.