Security Operations Manager

6 days ago

Singapore SECURITY & RISK SOLUTIONS PTE. LTD. Full time

Office hours
- Work Location: West
- Attractive benefits such as medical benefits and 13th month bonus

The SOM is responsible for managing and developing the onsite security team. The SOM will lead the security team through daily operations and all incident escalations. The SOM partners and supports site based global security leadership to ensure all identified client security needs are addressed.

**Reporting To: Vendor Account Manager**

**Operational Report: (GSSM to GSAM)
**Responsibilities include but are not limited to**:

- Accountable for managing site security operations team, ensuring all security policies and procedures and other relevant documentation is adhered to.
- Lead vendor security team response for crisis management events on site.
- Responsible for ensuring that all vendor security staff are trained and knowledgeable when on post.
- Provide the customer with reports, briefings and other requested information on a frequent or on ad hoc basis.
- Responsible and accountable for ensuring that the security vendor team have the tools and equipment necessary to carry out their prescribed duties.
- Accountable to implement and ensure robust post and shift handover procedures.
- Comply with the site standardised guarding models.
- Ensure an effective communications plan is implemented and documented throughout all levels of the security team.
- Ensure that supervisory visits to assigned posts are occurring on a daily basis and documented accordingly.
- Accountable and responsible for ensuring that all security vendor staff maintain confidentiality management and privacy standards in accordance with Client and relevant legislation.
- Manage and direct an effective team on site.
- Interviews, selects, and manages the training of new employees. Routinely measures and assesses the proficiency and effectiveness of the SOC team.
- Immaculate presentation that adheres to prescribed dress code (civilian casual).

**Preferable attributes and qualifications**:

- At least a Diploma qualification, preferably in security-relevant courses.
- Relevant security background experience, licensing and certificates as applicable according to the local legislation.
- Leadership qualities; people management, communication and problem-solving skills.
- Excellent presentation skills with proven ability to influence key business partners.
- Strong organization and planning skills.
- Proficient in the use of MS Office suite.
- Ability to multitask and work under tight deadlines in a fast-paced environment.
- Think through problems for logical solutions and remain calm and professional under stress.

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