Volunteer and Care Coordinator

4 days ago

Central Singapore BRAHM CENTRE LTD. Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Full Time**Salary**
- $2,500 - $4,000 Per Month**Date Posted**
- 1 hour agoAdditional Details

**Job ID**
- 131801**Job Views**
- 1Roles & Responsibilities
- Assess & review needs of potential and current befriendees,
- Develop & conduct necessary onboarding and on-the-job training for befrienders,
- Manage befrienders and befriendees matching,
- Encourage meaningful participation of befrienders,
- Ongoing management, communications & support for befrienders (in tandem with Volunteer Managers),
- Ongoing update of befrienders’ and befriendees’ profile in Salesforce,
- Timely and accurate data input of all befriending activities in Salesforce,
- Facilitate and Support in Step-up care for befriendees and CREST P3 clients,
- Serve as a conduit for other Brahm Centre’s services (COMIT, Case Management, Eldersitting, Counselling, Wellness etc); escalate when needs emerge,
- Conduct Befriendees’ Satisfaction Survey per relevant authority grant requirement,
- Participate and support in ad-hoc excursion trips to build rapport with clients and their caregivers,
- Assist in planning and support of mass dementia screening and mental health awareness outreach events,
- Assist in regular outreach and community screening of assigned portfolio,
- Provide case management services (i.e. visit and assess their home situation, study family dynamics and care needs for both clients and their caregivers),
- Provide holistic care support to clients who are at risk of depression, dementia and other mental health conditions,
- Conduct regular home visits and/or phone calls and make periodic invitations to suitable clients to attend social activities and programs conducted in the Centre,
- Provide person-centric care (social and health), psychoeducation, information, and support for clients and caregivers through emotional support, follow-up, and service linkage,
- Collaborate with community partners, healthcare institutions and government agencies to provide holistic care support and service interventions to clients and caregivers,
- Participate and support in ad-hoc excursion trips to build rapport with clients and their caregivers,
- Conduct community screener and obtain necessary consent for clients,
- Conduct Zarit Burden Assessment once every 6 months for caregivers under program support,
- Facilitate Advance Care Plan discussions and follow ups,
- Participate in mental health awareness outreach events to raise awareness of mental health to residents; promote recognition of early signs and symptoms of mental illnesses’ introduction of Centre’s programmes and activities,
- Provide ad-hoc support and training to colleagues in their case management activities.
- Support peer reviews of colleagues’ case management activities,
- Maintain accurate and timely documentation and secure storage of case files, referrals, and other related documents in respective systems i.e. Salesforce, Acutenet, Integrated Referral Management System (IRMS).

Tags

volunteer

and

care

coordinator

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