Operations Excellence Manager

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate - which all help contribute to a Healthier World.

At West, we are by the side of patients. The work we do impacts patients’ lives each and every day - our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.

**Job Summary**:
In this role you will identify and drive site operational excellence programs that improve the organization competency and culture for continuous improvement to drive safety, product and service quality, customer satisfaction level, competitive advantage and ability to innovate. This role will cover both the Jurong site and Gemini lab.

**Essential Duties and Responsibilities**:

- Drive the implementation of the West Business System
- Responsible to drive and implement operational excellence program to meet Organization’s goals & KPIs. Focus will be to decrease operational cost, streamline processes, improve responsiveness and align continuous improvement activities within the site.
- Responsible for building Lean Culture and provide Leadership in the area of CI for plant to achieve and sustain high level of effectiveness and efficiency.
- Support management in business analysis, planning, strategize and execution of projects from operational / business excellence perspective.
- Provide coaching & training on Lean / Six Sigma tools and methodologies
- Plan and coordinate trainings for belt certifications
- Organize and facilitate Kaizen / Rapid Improvement Events
- Conduct maturity assessment and develop action plans and work through implementations across the organization
- Track and report the site operational excellence programs
- Collaborate with regional OPEX Director and regional site directors to support LEAN/OPEX programs in Asia Pacific
- Provide coaching and direction to LEAN engineer in driving activities
- Ensure the high compliance of discipline, cGMP and 5S in the work areas
- Uphold the west core values
- Aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Other duties as assigned

**Basic Qualifications**:

- Minimum Degree in Engineering or related field
- Minimum 8 years experience in operational excellence execution in a manufacturing environment
- Minimum Black Belt certified, Master Black Belt advantageous

**Preferred Knowledge, Skills and Abilities**:

- Possess good interpersonal, analytical, facilitation and communication skills, must be a team player
- Strong leadership quality
- Ability to engage shopfloor employees on continuous improvement programs
- Demonstrated ability in driving CI/LEAN/6 Sigma projects resulting in financial benefits
- Experienced in statistical analysis tools, e.g. Minitab

**Travel Requirements**:

- Must be able to travel up to 10% of the time

**Physical & Mental Requirements**:

- NA

**Competencies/Authorities**
- Non-US only where required for certain levels