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Vp Operations

3 weeks ago

Singapore International Staffing Consultants, Inc. Full time

**Position Purpose**

To be accountable for results and performance of Operations through development of strategies, policies, and concepts in line, Vision and Core Values (MVCV) and to provide leadership to assigned restaurants so as to improve operation profitability

Position Title: Vice President Operations
Position Level: Level V Front Operations
Reports to: Senior Management
Consult with: Operations Team

**Responsibilities**

**Restaurant Operations**
- Provide guidance to improve SOP for restaurant operations based on general guideline and policies developed at the HQ level, brand image and overall offering of the concepts
- Develop strategies and policies in line with MVCV to strength restaurant operations
- Provide guidance and coaching to restaurant team in maintaining and improving restaurant operations

**Restaurant Management & Planning**
- Build partnership with other functions to promote synergy and gain a better understanding of interdependence amongst functions
- Executing mid-to-long term manpower planning to ensure adequate resources through forecast of demand fluctuation, holiday planning, employee movement and attrition and staff rotation within and across concepts to prepare longer term plans such as scheduling, hiring plans, etc.
- Establish standards, SOPs and guidelines in accordance to accompany and concept’s branding to be used across concepts
Review and approve SOP training requirement

**Business Development**
- Lead in the conduct of feasibility study
- Set guideline for and participate in evaluation of newly developed concepts and/or potential sites and to come up with sales projection and budget planning
- Advise and partner VP Area in operational dealing with landlord.

**Quality Assurance & Control**
- Keep up to date with changes of safety regulations as stipulated by relevant agencies and update operating procedures to ensure adherence to health and safety standards

**People Management**
- Carry out performance management activities such as concept performance appraisals, skill gap analysis and training plan.
- Set role rotation, training & development and other people management guidelines
- Manage issues and concerns by understanding and anticipating overall needs of members in operations and balancing them with the needs of the business.