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Vp, Operations Excellence, Card Operations

2 weeks ago

Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Date Posted**
- 3 hours agoAdditional Details

**Job ID**
- 108488**Job Views**
- 1- Job Responsibilities
- Spearhead key projects in Card Operations, together with business users and technology team, to increase efficiency, improve productivity and enhance customer journeyDrive data-driven programs to support run & change agendasReview and recommend process improvement for productivity effectiveness and efficiency, which includes using data to study trends, performing gap/problem analysis on processes and provide recommendation for change and mitigation of risksConduct the risk reviews for Card Operations, including self-assessments, internal reviews and audit reviews, highlight control gaps and propose action plans to ensure compliance with group operational policies and proceduresLiaise with internal/external auditors and act as key contact pointStrengthen risk culture within Card Operations through workshops and trainingManage outsourced vendor which include monthly reviews on service delivery, liaison with vendors on business demands, contract negotiation and annual outsourcing reviewsLead the Business Continuity activities in Card Operations as part of the Business Continuity ManagementJob Requirements- About the Department
- The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.
- Personal Financial Services
- We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.Be a part of UOB Family-
Tags

vp

operations

excellence

card

operations

singapore

retail

operations