Reservation Agent

1 week ago


Singapore BIDEFORD HOUSE PTE. LTD. Full time

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands - COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.**Responsibilities**:

- Assist guests in finding their perfect accommodation by understanding their preferences and needs, turning their stay into an unforgettable experience.
- Process room reservations with utmost efficiency, paying close attention to details to ensure a flawless booking experience.
- Confirm bookings promptly and provide personalized reservation confirmations.
- Ensure essential information about guests' stay is communicated in a warm and welcoming manner.
- Respond promptly and accurately to guest queries, providing comprehensive information about the hotel's facilities, services, rates, and local attractions.
- Recognize opportunities to upsell room upgrades, additional amenities, or packages to maximize revenue.
- Monitor room availability, managing room blocks for groups, and coordinating with the front desk and housekeeping to ensure an optimal allocation of rooms.
- Handle reservation changes and cancellations, adhering to the hotel's policies and procedures.

**Job Requirements**
- Excellent communication and interpersonal skills
- Strong sales acumen and customer service orientation
- Proficiency in OPERA Cloud would be an added advantage
- Attention to detail and ability to handle multiple tasks simultaneously
- Problem-solving abilities to address guest concerns and provide satisfactory resolutions
- Flexibility to work in shifts, including evenings, weekends, and holidays


  • Reservations Agent

    1 week ago


    Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time

    Your moment to Rise to New Heights with us at The Westin Singapore! Join us as a Reservations Agent today: - Process all reservation requests, changes, and cancellations received by phone or mail. - Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. - Explain guarantee, special rate, and...

  • Reservations Agent

    2 weeks ago


    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $1,900 - $2,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 12621 **Job Views** 2 **Job Description**: Roles & Responsibilities Reservations Agent Job Responsibilities: - Handle all aspects of reservations for hotel booking - Answer incoming...

  • Reservations Agent

    2 days ago


    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    **Be part of the pre-opening team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.** The **Reservations Agent **is responsible in coordinating, organizing and facilitating the success of group reservation services Our Expectations: - Print out No-Show and cancellation reports in the absence of Reservations Supervisor. - Print out...

  • Reservation Agent

    2 weeks ago


    Singapore 365 Parking Full time

    **Description**: With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

  • Reservation Agent

    5 days ago


    Singapore Andaz Singapore Full time

    Summary Come join us to express your Andaz as **Reservation Agent **if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the **Reservation Agent**, you will be responsible to...

  • Reservations Agent

    2 weeks ago


    Singapore IBIS SINGAPORE ON BENCOOLEN Full time

    The Reservations Agent is responsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on duty. - All computer input, manual filing procedures and statistical information relevant to reservations must be of high quality. - You should strive to provide the most comprehensive and accurate information, to telephone...


  • Singapore LVND HOTELS PTE. LTD. Full time

    Job Title Reservations Agent Occupation Reservations Agent (Hotel and Accommodation Services) **Job Description & Requirements**: Flexible for Part time or full time hours of work. Reservations Agent Job Responsibilities: - Handle all aspects of reservations for hotel booking - Answer incoming telephone calls and handle bookings upon inquiry - Liaise...

  • Reservations Agent

    7 hours ago


    Singapore MERCURE SINGAPORE BUGIS Full time

    **Responsibilities**: - Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. - Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing lead...

  • Reservations Agent

    7 hours ago


    Singapore MERCURE SINGAPORE BUGIS Full time

    **Responsibilities**: - Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. - Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing lead...

  • Reservation Agent

    2 days ago


    Singapore ibis Singapore on Bencoolen Full time

    Responsible for Information desk activities (including guest queries, information, mail, and messages). - Strive to implement the AccorHotels Vision and demonstrate active use of the AccorHotels Values - Lead and support all Guest Experience Initiatives within the property. - Guest Satisfaction, to ensure guests have a smooth running stay at the hotel. -...

  • Reservations Agent

    2 weeks ago


    Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time

    Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. - Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

  • Reservations Agent

    4 days ago


    Singapore TPC HOTEL PTE. LTD. Full time

    **Job Responsibility Reservations/OTS Agent**: - Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system. - Report directly to the Assistant Reservations Manager - Be well versed in Resavison - Work closely with all Front Office and Sales & Marketing providing lead advice and constant "feedback"...

  • Reservation Agent

    4 days ago


    Singapore A.SUNSET OPERATIONS PTE. LTD. Full time

    Job Description & Requirements Founded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 16 countries with 31 brands, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels &...

  • Reservations Agent

    4 days ago


    Singapore Sunset Hospitality Group Full time

    Founded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 16 countries with 31 brands, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels & Resorts, Azure Beach, Ammos, Dream,...

  • Reservations Agent

    5 days ago


    Singapore Marriott International, Inc Full time

    **Job Number** 24025844 **Job Category** Reservations **Location** The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Agent

    2 weeks ago


    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25037503 **Job Category**Reservations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations Agent

    6 days ago


    Singapore RB CAPITAL HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesFINANCIAL RETURNS· Promote the Holiday Inn Expressproducts and services using and suggestive selling techniques Holiday Inn Express· Prepare and execute action plans which increase reservation sales and associated business· Record special billing arrangements for groups and conventions· Liaise with Front Office Manager or Finance...

  • Reservations Agent

    4 days ago


    Singapore RB CAPITAL HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesFINANCIAL RETURNS· Promote the Holiday Inn Expressproducts and services using and suggestive selling techniques Holiday Inn Express· Prepare and execute action plans which increase reservation sales and associated business· Record special billing arrangements for groups and conventions· Liaise with Front Office Manager or Finance...

  • Reservations Agent

    5 days ago


    Singapore Marriott International, Inc Full time

    **Job Number** 23066647 **Job Category** Reservations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations Agent

    2 days ago


    Singapore Marriott International, Inc Full time

    **Job Number** 23169223 **Job Category** Reservations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....