Hotel Reservation Agent

The Reservation Agent is responsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on duty. - All computer input, manual filing procedures and statistical information relevant to reservations must be of high quality. - You should strive to provide the most comprehensive and accurate information, to telephone...

**Hotel Indigo colleagues are the people at the center of every new story**. They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo®** we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are...

**Description**: With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

The Reservations Agent is responsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on duty. - All computer input, manual filing procedures and statistical information relevant to reservations must be of high quality. - You should strive to provide the most comprehensive and accurate information, to telephone...

Familiar with hotel product knowledge and activities. - Promote the Hotel’s products and services - Maximize room sales and revenue for the hotel, prioritizing up-selling. - Comply with set rooms supply and price control. - Ensure that all reservation information in correspondences and reservations system is accurate - Process amendments to reservations...

**Responsibilities**: - Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. - Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing lead...

Responsible for Information desk activities (including guest queries, information, mail, and messages). - Strive to implement the AccorHotels Vision and demonstrate active use of the AccorHotels Values - Lead and support all Guest Experience Initiatives within the property. - Guest Satisfaction, to ensure guests have a smooth running stay at the hotel. -...

**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $1,900 - $2,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 12621 **Job Views** 2 **Job Description**: Roles & Responsibilities Reservations Agent Job Responsibilities: - Handle all aspects of reservations for hotel booking - Answer incoming...

Provide reservations and administratve support for the hotel. - Process all reservation requests, changes and cancellation received by phone, fax or mail. - Knows the selling status, rates, and benefits of all package plans. - Understand the Hotel's policy on guaranteed reservations and no shows. - Create and maintain reservation records, ensure details are...

Support Room Division Manager in ensuring department targets and review for improvement including guest review/social media rating & positioning/upsell - Review work processes for possible improvements and efficiency - Handles all guest queries/feedback in a professional manner - Follow up on guest complaints efficiently and take corrective action - Provides...