Sales Back Office Specialist

6 days ago


Orchard, Singapore BODUM Singapore, Pte. Ltd. Full time

**Company Description**

We have an open position for a **Sales Back Office** position inSingapore.

As a Sales Back Office specialist, you'll be responsible for ensuring the delivery of excellent Sales back office service every day, providing the highest quality customer service. We are seeking a talented and customer-oriented individuals to join us. You will report directly to the Key Account Manager.

The key focus areas for the position are the following:

- Work alongside the Key Account Manager
- Ensure order processing in a timely manner.
- Order acceptance and confirmation according to internal guidelines.
- Preparation, in writing, of offers based on calculations developed by the sales team.
- Coordinated communication with customers.
- Customer service desk (B2B and B2C including neighboring countries in needed)
- Communication with customers through multiple channels.
- Customer Data Support.
- Assist on after sales support (refund/replacement etc.)
- Transport and vehicle coordination.
- Assist E-commerce manager on key accounts (Lazada, Kris shop etc.)
- Assist on department store operations (Takashimaya, TANGS etc.)
- Coordinate and support Sales Promoters at Department stores.
- Participate in training defined by company (EPR system etc.)

**Key Success Criteria’s**

You must thrive in a fast paced, fast changing and dynamic environment. You are a true team player and possess strong analytical abilities together with innate interpersonal, and communication skills. It is important that you enjoy taking initiative and responsibility while building strong relationships across business units and continents.

**Your Profile**
- Minimum 2 years of experience in a similar position.
- High level of customer and solution orientation.
- Experience in customer-/after sales - service
- Strong attention to detail and accuracy
- Ability to work independently and within a team locally and internationally.
- Good knowledge of Microsoft Office (Word, Excel, Outlook and PowerPoint)
- Experience in EPR system (Microsoft Dynamics) is an advantage.
- **Singaporean is preferred.**
- Fluency in English and Mandarin written and spoken.

**What we offer**
- Excellent working conditions in an international, dynamic environment
- Salary according to qualifications and experience.

**Job Types**: Full-time, Permanent

**Salary**: $4,800.00 - $5,500.00 per month

**Experience**:

- customer-/after sales - service management: 2 years (preferred)

Work Location: One location


  • Sales Specialist

    2 weeks ago


    Orchard, Singapore NCA Company Full time

    Mon to Fri - Office hours Location: Central Business District We are seeking a motivated and enthusiastic Sales Specialist to join our dynamic sales team. In this role, you will support our sales efforts by engaging with customers, promoting our products, and contributing to achieving sales targets. Key Responsibilities: - Assist in identifying and...

  • Clinic Executive

    2 weeks ago


    Orchard, Singapore HC Surgical Specialist Ltd Full time

    **5.5 days work week**: - Manage reception area and perform front desk duties such as patient registration - Scheduling appointments, answering patient enquiries, billing. - Administrative duties include assisting patients with insurance / Medisave claims and form filling. - Chaperone during doctors' consultation **Job Requirements**: - No work experience...


  • Orchard, Singapore H&M Full time

    Company Description **At H&M we are on an exciting journey to become the leading destination for style, creativity and culture, empowering leaders and engaging teams. Customers and colleagues are the core of our business, in line with our transformation, we want to achieve clear ownership, fuel our salesmanship and innovative minds, enabling agility to build...


  • Orchard, Singapore H&M Full time

    As the Test and Learn Specialist, you contribute to added customer value, a strong brand and increased sales by supporting the region’s markets with customer selections and target audiences for media, rewards and segmented customer communication. You work towards aligned and cross-functional goals, driving omni sales performance and customer-centricity in...


  • Orchard, Singapore Nestle Operational Services Worldwide SA Full time

    **POSITION SNAPSHOT** Location: Assigned Nespresso Boutique Company: Nespresso Singapore Full-time 2 years of experience *** As our Boutique Coffee Specialist, you will act as our ambassador for the Nespresso in the Boutique to welcome, advise and guide a clientele loyal to up-market products in compliance with the quality standards defined in the...


  • Orchard, Singapore JUNGSAEMMOOL EAST ASIA PTE LTD Full time

    **Beauty E-commerce Specialist / Online MD** **[Role & Responsibility]** - 1. Official Website Sales Management_ - Overall manage & operate official website (Shopify) - Plan and execute online sales promotion, analyze sales and payouts, manage inventory, and keenly communicate with the warehouse regarding orders/deliveries/shipments - 2. E-Commerce Platform...

  • Concierge Officer

    7 days ago


    Orchard, Singapore ASIALINK WORKFORCE MANAGEMENT PTE LTD Full time

    The Concierge Officer is one of the key drivers of the service standards in delivering outstanding customer service experience and touch points for the mall's shoppers and visitors. You are expected to have full knowledge of the Club programme to assist members with their enquiries, demonstrate adaptability and experience within a customer service role to...


  • Orchard, Singapore TCI Express Pte Ltd Full time

    **About us**: TCI EXPRESS is Asia’a largest express Delivery company focusing on Express LTL, FTL, Air Express, Rail Express, Cold Chain Express, and E-commerce. We specialize in offering time-definite solutions across more than 150 countries. **Overview**: TCI Express Pte Ltd is seeking a Business Development, Air Freight Specialist who will be tasked...


  • Orchard, Singapore TCI Express Pte Ltd Full time

    **About us**: TCI EXPRESS is Asia’a largest express Delivery company focusing on Express LTL, FTL, Air Express, Rail Express, Cold Chain Express, and E-commerce. We specialize in offering time-definite solutions across more than 150 countries. **Overview**: TCI Express Pte Ltd is seeking a Business Development, Air Freight Specialist who will be tasked...

  • Dental Receptionist

    7 days ago


    Orchard, Singapore Specialist Dental Group Full time

    Responsibilities - Provide high level of service to potential patients and patients, ensuring that they are treated in a manner that provides reassurance and comfort - Perform general administrative duties and any other ad-hoc duties **Requirements**: - Prior experience as a receptionist/front office executive at a dental clinic - Pleasant disposition and...


  • Orchard, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type**:Retail Sale of Meat and Meat Product**: - Position Title**:Assistant Butcher cum Retail Specialist (Japanese Speaking) / Japanese Speaking Retail Specialist cum Assistant Butcher**: - Working Location: Orchard - Working Hours: Shift basis - Salary**:Basic up to $4,000**: - Duration: Permanent Role **Key Responsibilities** -...


  • Orchard, Singapore H&M Full time

    Company Description **At H&M we are on an exciting journey to become the leading destination for style, creativity and culture, empowering leaders and engaging teams. Customers and colleagues are the core of our business, in line with our transformation, we want to achieve clear ownership, fuel our salesmanship and innovative minds, enabling agility to build...


  • Orchard, Singapore ROSEONLY SINGAPORE PTE LTD Full time

    **Job description** **Company Description** ROSEONLY (SINGAPORE) PTE LTD is a quality flower products company with a focus on creating symbols of hope and love. Our roses are carefully selected and preserved through our special technique, so customers can enjoy their beauty for years. Our mission is to spread the magic of flowers and provide satisfaction...


  • Orchard, Singapore SMS247 PTE. LTD. Full time

    **[ Highlight ]**: - Salay $15/h + unlimited incentive - Hybrid work (Office & WFH) SMS24/7 is an HR tech startup founded in Singapore by Japanese. The company is particularly strong in recruiting workers in the F&B industry. We are currently in need of a new member who can support our growth together in order to develop new business. We are planning to...


  • Orchard, Singapore ADIRECT SINGAPORE PTE. LTD. - Full time

    Description: This position report to Retail Sales Manager.The Retail Sales Specialist will provide professional customer services and product knowledge to promote and meet sales revenue. Respond to customer enquiries, feedback and complains. **Responsibilities**: - Acquire product knowledge to be able to promote the products. - Cutting frozen meat Eg....


  • Orchard, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturer/ Mineral Fertilizers - Position Title**:Trade Operations Specialist/ Shipping Operations Specialist**: - Working Location: Orchard - Working Hours: Monday to Friday, 9 am - 6 pm - Salary Package**:Up to $7,000 + Bonus**: - Duration: Permanent Role **Key Responsibilities** - Assist Trade Ops Manager in implementing...

  • Senior Sales Executive

    21 hours ago


    Orchard, Singapore ONG RADIO INTERNATIONAL PTE LTD Full time

    We’re looking for a professional Sales Executive with excellent interpersonal skills to actively seek out, engage customer prospects and provide excellent customer experience in our showroom. **About Us** Established since 1937, the Ong Radio Group is amongst Asia Pacific’s foremost in luxury residential entertainment systems, consultancy and...


  • Orchard, Singapore H&M Full time

    Company Description **At H&M we are on an exciting journey to become the leading destination for style, creativity and culture, empowering leaders and engaging teams. Customers and colleagues are the core of our business, in line with our transformation, we want to achieve clear ownership, fuel our salesmanship and innovative minds, enabling agility to build...


  • Orchard, Singapore H&M Full time

    Company Description **At H&M we are on an exciting journey to become the leading destination for style, creativity and culture, empowering leaders and engaging teams. Customers and colleagues are the core of our business, in line with our transformation, we want to achieve clear ownership, fuel our salesmanship and innovative minds, enabling agility to build...

  • Sales Administrator

    6 days ago


    Orchard, Singapore Koch Engineered Solutions Full time

    **Description** **Your Job** We are looking to hire a Sales/Office Administrator, this will be a 6 months contract role. **Our Team** This role will be form part of our Sales & Services team and reports to the Sales Team Leader. **What You Will Do** Prepare sale and service proposals within time frame Prepare acknowledgment for all orders Ensure...