Senior Client Implementation Manager 1

5 days ago

Singapore HSBC Full time

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Liquidity and Cash Management is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.

We are currently seeking a high calibre professional to join our team as a **Senior Client Implementation Manager 1 - Regional.**

**Principal Responsibilities**
- Manage the end-to-end client implementation process
- Ensure a direct bottom line impact by enabling the flow of new revenue through the client implementation process
- Ensure a direct impact to customer perception of HSBC by providing a high quality on-boarding experience
- Provide a positive and professional on boarding experience for all new customers
- Help to understand clients' needs in order to improve our offering to existing customers
- Generate cross country referrals facilitated via Global Links
- Generate referrals for other Global Businesses, e.g. Private Banking (PB), Global Banking and Markets (GBM), Retail Banking and Wealth Management (RBWM), as appropriate
- Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements
- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

Requirements

**Requirements**:

- Qualification to a University Degree with at least 5 years of proven years of progressive cash management product set up and management experience or equivalent is preferred.
- Proven ability to deliver creative and flexible customer solutions.
- Ability to understand a customer’s business and the fundamentals of running a business
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Ability to interact with business customers at all levels.
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders.
- Excellent time management, planning and organization skills
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
- Strong analytical skills
- Project Management skills

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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