Client Implementation

6 days ago


Singapore PACIFIC PRIME INSURANCE BROKERS SINGAPORE PTE. LTD. Full time

**Responsibilities**
- Assessing client requirements
- Performing **system configuration **in accordance with client plan designs/specifications
- Performing **functional testing/troubleshooting **on all developed/modified software
- Working with end users to perform **UAT**:

- Studying and analysing client workflow and procedures to provide feedback and/or advise on improvements
- Working with Senior Implementers to coordinate with Account/Client Manager(s) and cross functional teams (e.g. IT, Operations) on all matters relating to client-specific requests, system or process issues, etc.
- Assisting in developing user guides by gathering technical information, producing and coordinating contents
- Client relationship management, including assisting in discovery analysis with clients, and collaborating with cross-functional teams to determine appropriate solutions to meet client needs
- Development and maintenance of implementation documentation

**Requirements**:

- Preferably 1 to 2 years of related working **experience in system implementation**:

- Excellent analytical and problem-solving skills
- Excellent interpersonal and communication skills
- Meticulous, strong attention to detail and a commitment to excellence
- Exposure in general insurance industry will be an added advantage but not a must



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