Assistant Manager, Distribution Performance and Md

About FWD Group

FWD Group is a pan-Asian life insurance business with approximately 10 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance.

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CONTEXT
- Analyse performance parameters and strategic initiatives of the FWD group-wide distribution strategy and provide forward looking views to management.
- Evaluate the distribution financial and strategic objectives for all countries and analyse the local business performance, risk and competitive environment

PURPOSE
- Support the overall strategic initiatives of Distribution across all business units and in driving current and long-term profitability and growth.
- Collaborate with FWD businesses and provide support to drive alignment with the Company’s’ overarching Vision and multi-channel strategy (HYBRID) and support distribution channel heads and marketing teams to set achieve their respective KPIs.
- Business unit performance analysis, historical trends, forecast and inputs to strategic planning. Facilitating the decision making.

KEY ACCOUNTABILITIES

A. Supporting Managing Director (MD) of Emerging Markets (EM) of Vietnam, Philippines, Malaysia, Singapore, Indonesia
- Performing deep dive around the areas related to performance drivers within these BUs.
- Perform relevant analysis, as requested/required to support/drive decision making.
- Support parallel review and assessment of relevant deliverables while working collaboratively with Group and local stakeholders such as such as Finance, Channels, Digital teams etc.
- Support the discussions around monthly sales reporting, planning and review process. Ensuring quality and accuracy with detail analytical view our business.
- Prepare periodic updates to executive team and board, commentary, analyses, and/or data visualizations that answer the problem within designated markets. Measure progress of results to achieve projected forecasts and growth.

B. Play a key role in quarterly discussions for EM (Vietnam, Philippines, Malaysia, Singapore, Indonesia)
- Facilitate and provide analytical support for group approvals as per delegated authority.
- Provide analysis in order to faciliate the local Exco in the development of major initiatives and business strategy, including the review of cross functional business plans.

C. Distribution governance across FWD markets (Banca, Partnership and Agency)
- Review compensation changes, various sales incentives and campaigns across different channels. And facilitate approvals as per delegated authority framework.
- Perform rigorous review of industry hire proposals before recommending to GCDTO or MD to approve and engage channels for periodic performance.

QUALIFICATIONS / EXPERIENCE
- Degree holder in finance/ economics/ business management.
- Minimum 3 years of relevant working experience in insurance industry with strong quantitative background

KNOWLEDGE & TECHNICAL SKILLS
- Solid data management knowledge and experience..
- Strong analytical and problem-solving skills with demonstrated ability to work with personnel of different cultures and background.
- Attention to detail and strong business partnering, interpersonal and stakeholder management, with demonstrable experience of negotiating and influencing across a wide range of stakeholders.
- Always demonstrate initiatives and commitment, able to work independently and demonstrated ability to meet touch timelines.
- Able to manage multiple and conflicting requests from various parties.
- Effective command of English, and preferably other languages relevant to markets FWD operates in.
- Able to work in an evolving and dynamic environment and resilient to pressure.