Operations Manager

7 days ago

Singapore WEST COAST INDUSTRIES PTE LTD Full time

The Operations Manager-Print Production is responsible for all label printing manufacturing processes at all our facilities.

Key responsibilities include optimizing the overall efficiency of Operations while managing Press department processes in a safe and efficient manner to meet quality expectations that result in total customer satisfaction.

The Operations Manager-Print Production focuses on driving improvements throughout all operations to ensure key safety, quality and production metrics and initiatives are achieved.

This role will lead and guide front-line Production Supervisors specifically on process and project management to ensure their focus is on driving results through continuous improvement.

This position will also collaborate with Pre-Press, Quality, Engineering/R&D, Maintenance, Sales, and Customer Account Management to deliver on Operational goals and targets, such as Run/Up-Time %, Waste %, Labor, Safety and Quality.

**Essential Job Duties and Responsibilities**:

- Label print production P+L responsibility
- Manages the day-to-day printing production environment, establishes, and executes plans to meet or exceed predetermined targets
- Participates in the daily production meetings and delivers outcomes of these meetings to employees
- Implements and supports measurements and actions to reduce overall operational costs with a focus on print functions
- Drives the company's continuous improvement goals and guides the Production Supervisors in effectively prioritizing the improvement activities in their areas.
- Works alongside Maintenance to research and recommend equipment improvements or replacements.
- Participates in new customer onboarding meetings internally and externally. Provides insight and direction as required and reports production, design or quality concerns to plant management and Sales
- Champions safety efforts resulting in superior performance by developing and maintaining an environment of safe work practices and initiative-taking approaches to safety management.
- Establishes, supports, and promotes the corrective action and continuous improvement systems
- Establish plans for consistency through implementation and sustainment of standard work practices
- Ensures the proper supplies, tools, work instructions and equipment are available for all team members
- Manages personnel in a manner that creates positive morale, encourages initiative, and promotes opportunities
- Mentor, guide and grow Production Supervisors and Team Leaders into progressive managers who engage employees to make timely and confident decisions, improve efficiencies, and support and implement production improvements
- Create an environment of accountability at all levels of production
- Manage personnel issues with HR, Production Supervisors and Team Leaders as required
- Determine training needs and implement plans to provide training at levels of the manufacturing environment to continue their career growth to further develop their skills
- Be engaged and committed to employee development through departmental training programs, and role progression

**Essential skills and experience**:

- Minimum of 5 years of progressive leadership experience in a manufacturing setting with ability to show growth in role and responsibilities over those 5+ years
- Previous experience developing and managing project and/or department P+L
- Ability to develop and translate strategies and plans of action - sense of urgency
- Ability to multi-task and thrive in a high-pressure environment
- Detail-oriented with an ability to manage throughput, prioritize work and minimize production downtime
- Logical and conceptual thinking skills to correlate job specifications
- Must have thorough understanding and working knowledge to manage throughput, capacity and productivity
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Must be analytical, innovative and decisive
- Ability to develop productive relationships and communicate effectively with management, peers, plant personnel, suppliers and customers
- Ability to lead and work in cross functional teams
- Ability to work independently with limited direct supervision
- Intermediate PC skills with knowledge of AutoCad Excel, Word, Outlook and PowerPoint. Possess a general understanding of business operating systems
- Ability to coach, train, and mentor employees to grow and develop new skills to deliver positive results

**Skills and experience**:

- Preferred, but not required post-secondary education in electrical studies
- Deep Knowledge of packaging/packaging productions

**Work Environment**:

- Operates in a demanding, fast-paced, people-oriented manufacturing environment with frequent changes and interruptions, and multiple project assignments
- Works with a variety of people including vendors, customers, employees, team members, and managers

**Required Work Schedule**:

- Typically works daytime hours, but will be

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