Business Operations Lead

BS/BA degree or equivalent experience
- 7+ years of experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization
- 5+ years of experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting
- 5+ years of experience using BI tools, CRM software, and excel

Job summary

You will be responsible for Partner Strategy and Operations within the Worldwide Public Sector Sales Operations organization. This is a pivotal role that enables you to have significant business impact through your direct involvement in partner strategy, financial modeling, reporting, forecasting, data quality and operations support.

You will assist in the formalization of the financial and business reporting for the Partners vertical within the Worldwide Public Sector. You will be establishing strategies, dashboards, operational metrics, and reports to support the rapid growth of the AWS public sector business.

You will work in collaboration and coordination with Business Operations Leaders, Partner Sales Directors, account and service teams, corporate finance. You will work with legal and compliance teams to ensure full compliance of government and Amazon policies, as well as evaluation and recommendation of new ways of conducting business that can help accelerate growth.

You should have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.

Key Responsibilities Include, but are not limited to:

- Manage all aspects of APJ Public Sector Partner financial reporting and analysis ensuring timeliness, completeness and accuracy of reporting
- Develop metrics and reports to manage partner sales pipeline, billed revenue and quota attainment
- Develop performance dashboards that encompass key metrics to be reviewed with senior Partner Sales Directors and WWPS leadership team in order to drive and manage the business
- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business.
- Work with territory planning, segmentation & quota development
- Assist in the creation and management of sales compensation plans, headcount tracking, and management
- Help WWPS Operations balance short term tactical goals with long term strategies

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future
- Experience working within a high-growth, technology company would be beneficial
- Tableau experience
- MBA with concentration in Business or Finance
- Self-motivated, action-oriented, multi-tasking individual with a great sense of urgency and follow-through
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
- Motivated self-starter who is proactive and action-oriented
- Able to operate successfully in a lean, fast-paced organization that can scale quickly
- Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses to support and grow a business.
- Meets/exceeds Amazon’s leadership principles requirements for this rol