Business Operations Lead

7 days ago

Singapore SAMSUNG ELECTRONICS SINGAPORE PTE. LTD. Full time

Responsible for leading sales operations support team for the assigned product portfolio, including business strategy through to operations flow to enable optimum support to meet overall business objectives and growth.


**Roles & Responsibilities**
- Manage and mentorship of sales operations team to ensure seamless operational enablement to support overall business objectives and growth
- Plan and execute sales optimization tactics and best practice e.g. sales modeling, methodologies, productivity metrics, quota planning, and compensation plans/design
- Lead sales forecasting, strategic planning and processes used in B2B organization
- Assist the B2B Head with strategy and business development plans to ensure growth and profitability
- Work with sales teams to ensure timely updates of business opportunity pipeline in CRM tool
- Provide analysis and advice to senior management in area of sales and its operations through insights, reports and analysis of both internal and external data sources
- Monitor the accuracy and efficient distribution of reporting and business intelligence essential to the sales teams
- Drive business system/processes optimization and alignment across internal teams e.g. Individual Sales’ Quota Setting, Business Opportunity Management, Compensation payout/etc.
- Management of order processing and key accounts management
- Owner of all sales operations and support activities
- Team Leader for the B2B Strategy and Ops Team**Job Requirements**
- Degree/Diploma holder with minimum 10 years in business strategy and/or relevant sales operations experience
- Experience in managing a team and demonstrated leadership ability
- Ability to translate strategy through to executional/operational excellence to impact company objectives and results
- Ability to multi-task and work across different functions
- Skills in Microsoft office tools (especially Excel)
- Possess excellent interpersonal & communication skills
- Experience in direct engagement/executive reporting to senior management team
- Good problem solving, organizational, and analytical skills

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