Lead Strategic Designer

**We're BCG Digital Ventures. Adventure awaits you.**

We are an ever-growing global team of the world's most remarkable entrepreneurs, designers, engineers, venture architects, product experts and investors. Our ventures create a strategic advantage for the most important global companies.

**Strategic Design at BCGDV**

Our strategic design team develops transformative solutions informed by deep consumer research and insight. They work to uncover the intangible attitudes, behaviors, and motivations that drive people's choices and desires. By identifying key consumer pain points, our strategic designers can create contextually impactful venture opportunities and platforms through empathetic design thinking.

**In this role you will**:

- **Lead design strategy and research**
- Lead the design strategy and make sure the human (people and customer) perspective is the guiding principle along the whole process
- Design, develop and guide quantitative and qualitative research and contextual design investigations to understand customer behaviours, pain points, needs and aspirations
- Conduct investigations that help strategically frame, validate or challenge other forms of research
- Drive future visioning by curating relevant insights, trends and signals to formulate future scenarios, implications and opportunities that are plausible and probable and challenge the status quo
- Derive insights from creative synthesis of customer research, market analysis and future visioning
- Bring your research and creative synthesis to life through personas, customer journeys, insight-opportunity frameworks, system maps, stories and scenarios
- **Lead collaborative design and development**
- Contribute unique ideas within multidisciplinary workshops, meetings and immersion sessions and bring them to life through visual communication and strong written narratives leveraging your immersive, story-telling skills
- Drive the design and facilitation of co-creation sessions as well as immersive workshops (in-person as well as virtual)
- Use divergent design thinking techniques for the conceptual development of products, services and/or physical connected form-factors
- Converge innovative ideas to a set of digital and tangible products, services and/or physical connected form-factors in partnership with venture architects, product managers and engineering
- Communicate design ideas using techniques, including product concepts, service models, customer journeys, industrial designs, system maps and/or infographics
- Iteratively design, test and refine disruptive products and services
- **Lead multidisciplinary teams**
- Lead and collaborate with multidisciplinary team members to scope, design, concept test and deliver innovative solutions
- Assist with the development of business cases and operating plans
- Develop materials to communicate progress to partners and clients
- The ability to ensure the confidentiality of sensitive information and thrive in a fast-paced, intellectually-demanding and service-oriented environment
- The ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication
- **Further practice development**
- Champion Human-Centered Design** **on multidisciplinary venture teams
- Contribute to the evolution of strategic design offers and methodology throughout BCG Digital Ventures
- Communicate insights, concepts and design rationales to internal and external audiences

**You should have**:

- 8+ years of relevant work experience in strategic design or related disciplines, transforming deep consumer insights into minimum lovable products
- Outstanding portfolio of diverse range of projects and work demonstrating:

- Human centered design capabilities
- Design thinking + agile experimentation approach to problem solving
- Future visioning and strategy development
- Creative synthesis and storytelling skills
- Experience leading qualitative (ethnographic) and quantitative research, divergent exploration, conceptual development, design strategy and the craft of design (whether industrial / behavioral / HCI / digital products / visual / motion, etc.)
- Track record delivering tangible products or services to market, with at least 5+ years leading creative projects to successful completion
- Experience with lean experiments, behavior design, inclusive design methodologies, marketing content strategy and/or operations process design, data + hybrid quant/qual skills is a plus
- Experience working in a corporate setting, in-house for a digital product company, in an agency driving digital transformation work, or a combination of the above
- BCG Digital Ventures is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law._