
Telephone Operator
2 weeks ago
The main responsibilities and tasks of this position are listed as, but not limited to the following:
- Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner.
- Program the wake-up calls requested with the Hotel computer system.
- Ensure that all wake-up calls and reminders are promptly and correctly executed.
- Note daily events and new instructions on the white board in the Telephone Department.
- Assist in changing faulty phones, where applicable.
- Assist guests and team member on relevant enquiries.
- Transmit or relay accurately and promptly all messages requested by guests and team member.
- Records all long distance calls made through operators and file the overseas call form.
- Assist guests and team member for connection on overseas calls.
- Report to Superior of any fault or incidence encountered during working hours
- Call doctor/ambulance for guests or team member when required and the police or fire-engine when the urgency arises.
- Assist with the OJT of new team members.
- Furnish maximum information regarding the Hotel to guests and callers or other related parties, provided that the information is not deemed “CONFIDENTIAL’ such as management policies, rules and regulations and guest private related information
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Telephone Operator
18 hours ago
Singapore Conservatorium Hotel Full timeTelephone Operator - JR-02096 - Information Technology - Full time - Permanent - Mandarin Oriental, Singapore **TELEPHONE OPERATOR** Mandarin Oriental, Singapore is looking for a Telephone Operator to join our Telephone team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting...
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Telephone Operator
2 weeks ago
Singapore Mandarin Oriental Hotel Group Full timeTELEPHONE OPERATOR Mandarin Oriental, Singapore is looking for a Telephone Operator to join our Telephone team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...
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Telephone Operator
2 days ago
Singapore Mandarin Oriental Full timeTELEPHONE OPERATOR Mandarin Oriental, Singapore is looking for a Telephone Operator to join our Telephone team. Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...
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Telephone Operator
2 days ago
Singapore HOTEL ROYAL LIMITED Full timeJOB SCOPE The Telephone Operator will provide efficient telephone services by answering calls promptly and in a courteous and helpful manner. JOB RESPONSIBILITIES 1. Receive, acknowledge and relay all incoming calls on the switchboard and telephone in the department to the parties concerned in a fast, accurate and courteous manner. 2. Ensure that...
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Telephone Operator
6 days ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time**Duties and Supporting Responsibilities** - Provide close guidance to colleagues within assigned shift, overseeing the efficient operations of the Telephone Department in the following: - To answer phone calls promptly ensuring telephone etiquette is observed and a positive attitude is displayed. Be knowledgeable of the NEC UA pbx, functions and...
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Telephone Operator
1 day ago
Singapore IHG Hotels & Resorts Full time $40,000 - $60,000 per yearTelephone Operator - InterContinental SingaporeHotel Brand: InterContinentalLocation: Singapore, SingaporeHotel: Singapore (SINHB), 80 Middle Road, 188966Job number: 104274Responsible Business –Records all entries on traffic sheetsReport on logbook dailyStrictly abides by standards policies and procedures governing cases of emergency such as fire, bomb...
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Telephone Operator
2 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time**Shangri-La Rasa Sentosa, Singapore** We are looking for a **Telephone Operator **to join our team! As the **Telephone Operator **, we rely on you to: - Provide a warm, helpful and informative service over the phone - Contribute to creating an excellent experience to all guests - Handle all guest requests in a professional and timely manner **We are...
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Telephone Operator
18 hours ago
Singapore DIRECT FUNERAL SERVICES PTE. LTD. Full time**Job Highlights** - Career development opportunities - Attractive salary that commensurate with experience and skills - Manage incoming calls, perform telephone screening. - Take and pass on telephone messages promptly - Assist internal communication issues - Handle administrative and clerical work - Provide administrative support to the Operations...
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Telephone Operator
2 weeks ago
Singapore CONCORDE HOTEL SINGAPORE Full timeRoles & ResponsibilitiesJob Responsibilities:Answer/Transfer all calls in a polite manner with accuracy and efficiency in accordance with the SOP Listen to caller/guest request(s) carefully and action the request(s) accordingly Record all maintenance requests at the One Stop Service portal Review logbook, notice board, traces etc for latest information,...
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Telephone Operator
1 week ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full time**Job Highlights**: - Centrally located at Clarke Quay MRT - Comprehensive Employee benefits - Energetic & Innovative Work Culture **Job Description**: **Summary of Responsibilities**: The main responsibilities and tasks of this position are as listed below, but not limited to these: - Receive, acknowledge and relay all incoming calls on the switchboard...