
Telephone Operator
1 week ago
The main responsibilities and tasks of this position are listed as, but not limited to the following:
- Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner.
- Program the wake-up calls requested with the Hotel computer system.
- Ensure that all wake-up calls and reminders are promptly and correctly executed.
- Note daily events and new instructions on the white board in the Telephone Department.
- Assist in changing faulty phones, where applicable.
- Assist guests and team member on relevant enquiries.
- Transmit or relay accurately and promptly all messages requested by guests and team member.
- Records all long distance calls made through operators and file the overseas call form.
- Assist guests and team member for connection on overseas calls.
- Report to Superior of any fault or incidence encountered during working hours
- Call doctor/ambulance for guests or team member when required and the police or fire-engine when the urgency arises.
- Assist with the OJT of new team members.
- Furnish maximum information regarding the Hotel to guests and callers or other related parties, provided that the information is not deemed “CONFIDENTIAL’ such as management policies, rules and regulations and guest private related information
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Telephone Operator
2 weeks ago
Singapore Mandarin Oriental Hotel Group Limited Full timeTELEPHONE OPERATOR Mandarin Oriental, Singapore is looking for a Telephone Operator to join our Telephone team. Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is...
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Telephone Operator
1 week ago
Singapore PARKROYAL COLLECTION Pickering, Singapore Full timeTelephone Operator – PARKROYAL COLLECTION Pickering, Singapore Join to apply for the Telephone Operator role at PARKROYAL COLLECTION Pickering, Singapore . Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a hotel-in-a-garden concept that incorporates energy-saving features throughout the...
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Telephone Operator
3 days ago
Singapore Holiday Inn Full time $30,000 - $60,000 per yearJOB OVERVIEWAnswer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand.At Holiday Innwe want our guests to relax and be themselves which means we need team members to:Be you – by being natural, professional and personable in the way you are with peopleGet ready – by taking...
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Telephone Operator
4 days ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full time**Job Highlights**: - Centrally located at Clarke Quay MRT - Comprehensive Employee benefits - Energetic & Innovative Work Culture **Job Description**: **Summary of Responsibilities**: The main responsibilities and tasks of this position are as listed below, but not limited to these: - Receive, acknowledge and relay all incoming calls on the switchboard...
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Telephone Operator
2 weeks ago
Singapore Holiday Inn Full timeJOB OVERVIEW Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand. At Holiday Innwe want our guests to relax and be themselves which means we need team members to: Be you – by being natural, professional and personable in the way you are with people Get ready –...
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Telephone Operator
2 weeks ago
Singapore BIDEFORD HOUSE PTE. LTD. Full time**Responsibilities**: - Answer calls in a professional manner. - Handle inbound and outbound calls within a prescribed time frame, adhering to established standards. - Respond to inquiries from guests on the Hotel Chat Bot. - Receive guest messages and promptly deliver them to the appropriate recipients. - Provide information about hotel services to...
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Telephone Operator
4 days ago
Singapore KECK SENG HOTEL PTE LTD Full time**Job Description**: - Answer all incoming calls efficiently and promptly in a professional manner. - Direct calls to guest rooms, associates, or departments through the switchboard or PABX system accurately. - Place outgoing calls accordingly. - Provide paging services for hotel guests, receive guest messages and deliver to guests' needs accordingly. - Log...
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Hotel Telephone Operator
1 week ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeThe main responsibilities and tasks of this position are listed as, but not limited to the following: - Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. - Program the wake-up calls requested with the Hotel computer system. - Ensure that...
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Hotel Telephone Operator
2 days ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeThe main responsibilities and tasks of this position are listed as, but not limited to the following: Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. Program the wake-up calls requested with the Hotel computer system. Ensure that all...
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Telephone Operator
3 days ago
Singapore Concorde Hotel Singapore Full time $2,500 - $3,500 per yearJob Responsibilities:Answer/Transfer all calls in a polite manner with accuracy and efficiency in accordance with the SOPListen to caller/guest request(s) carefully and action the request(s) accordinglyRecord all maintenance requests at the One Stop Service portalReview logbook, notice board, traces etc for latest information, to follow up accordinglyLiaise...