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Patient Service Officer
2 weeks ago
**StarMed **is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. One of our specialist services - **The Orthopaedic Practice and Surgery (TOPS) **is now looking for a Patient Service Officer to be part of the team.
- Perform registration: key in patients’ data and register in the system.
- Generate bill estimation form.
- Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
- Follow up with doctors or clinic staff on completing the information required.
- Assist doctor during consultation.
- Booking of appointment in the system.
- Alert and rectify duplicate patients’ records in the system.
- Assist in training and guiding new and junior staff.
- Collect deposit if required.
- Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
- Perform daily closing of collections and alert superiors on discrepancies if any.
**Requirements**:
- Has 1-2 years of experience in healthcare industry, preferably working in a specialist clinic setting.
- Able to work in fast-paced environment.
- Tech-savvy
- Good interpersonal skills, a good team player and has good time management skills.
- Willing to learn and ability to adapt are key attributes for this role
- Located at Farrer Park - just above MRT station.
