Patient Service Officer

2 weeks ago


Singapore Healthcare Assembly Full time

**Roles & Responsibilities**

**Responsibilities**:
Front Desk Services
- Prepare service reports by collecting and analyzing patient’s information
- Attending incoming calls (new enquiries or exisiting patients)
- Change or cancel patient’s appointments

Patient Servicing and Relationships
- Register and maintain patient’s account by recording medical and personal information data
- Building and maintaining relationships with new and existing patients (New, Existing & VIP Referrals)

Service Improvement Initiative
- Keep records of patients’ interactions, process patients’ accounts and file documents accordingly.
- Follow and update communication procedures, guidelines, and policies
- Greet patients warmly and ascertain problems or reasons for calling
- Compile reports and analyze on patient’s overall satisfaction

**Requirements**:

- Excellent interpersonal and communication skills.
- Excellent customer-service mindset.
- At least Secondary School/'O' Level,NiTEC
- Strong interpersonal and communication skills
- Required language(s): English, Mandarin (to liaise with our Chinese patients)
- Responsible and willing to learn
- Caring and cheerful personality
- Able to work in a team

**Job Types**: Full-time, Part-time
Part-time hours: 20 - 30 per week

**Salary**: $2,300.00 - $3,000.00 per month

Work Location: In person



  • Singapore 1728 DENTAL PRACTICE (ANG MO KIO) PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Front Desk Services Prepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...


  • Singapore 1728 DENTAL PRACTICE (JURONG) PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Front Desk Services Prepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...


  • Singapore 1728 DENTAL PRACTICE (TAMPINES) PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Front Desk ServicesPrepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...


  • Singapore PeopleSolve Full time

    As a Patient Service Officer, you will be part of a team who is focused on delivering high quality healthcare experiences for the patients: Attend to patient enquiries over the counter to provide information on clinic services. Update patient registration information and process medical records in accordance with standard operating procedures and clinic...


  • Singapore Healthcare Assembly Full time

    Requirement: - Preferable with relative experience but not essential - A good team player who is well organized, motivated and attentive to details - Good communication and interpersonal skills. - IT literate (to use clinic software, computer, Microsoft office). - Fluent in English and Mandarin - Further training and development will be...


  • Singapore SPECIALIST CARE GROUP PTE. LTD. Full time

    SPECIALIST CARE GROUP PTE LTD Job details: Patient Service Officer/ Clinic Assistant Salary $2,500 - $3,000 a month Job type Full-time (5.5days/week) Job Scope Clinical and administrative duties including phone enquiries, registration, patient appointment scheduling, booking of referrals/ investigations, billing and insurance claims. Perform basic...


  • Singapore NORMAN RECRUITMENT AGENCY PRIVATE LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesResponsibilities:Front Desk ServicesPrepare service reports by collecting and analyzing patient's informationAttending incoming calls (new enquiries or exisiting patients)Change or cancel patient's appointmentsPatient Servicing and RelationshipsRegister and maintain patient's account by recording medical and...


  • Singapore NORMAN RECRUITMENT AGENCY PRIVATE LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesResponsibilities:Front Desk ServicesPrepare service reports by collecting and analyzing patient's informationAttending incoming calls (new enquiries or exisiting patients)Change or cancel patient's appointmentsPatient Servicing and RelationshipsRegister and maintain patient's account by recording medical and...


  • Singapore ONE VOGUE PTE. LTD. Full time

    **Responsibilities** - Ensure patient’ needs are attended. - Front counter duties including answering phone calls, processing patients registration, arranging doctor’s schedule, calling of patients to remind them of their appointment and maintaining patient relations. - General administrative duties including filing, update of patient database, mailing,...


  • Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed **is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We have expanded our services and started an Urgent Care (night) Clinic located in the same centre. We are looking for a Patient Service Officer to support the clinic's operations. -...


  • Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed** is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the team. - Perform registration: key in patients’ data and register in the system. - Generate bill estimation form. -...


  • Singapore Parkway Pantai Full time

    **Location: Mount Elizabeth Novena Hospital / Gleneagles Hospital** **Working hrs: 5.5days office hrs** - Assist in the management of customer service at registration & booking office. **Key accountabilities**: - Performs duties of Customer Service Officer by providing excellent customer service to all customers - Ensure telephone courtesy and patient...


  • Singapore AOSC PTE. LTD. Full time

    Provides frontline services in areas such as the scheduling of appointements, answering calls, payment collection. Liaises with patients and other healthcare clinics, and providing payment advise. Generates incovices, simple accountancy and admin work, and finance-related tasks. Mon - Fri office hours, and Sat am.


  • Singapore 1728 DENTAL PRACTICE (ANG MO KIO) PTE. LTD. Full time

    1 year exp **Roles & Responsibilities** Front Desk Services 1. Prepare service reports by collecting and analyzing patient’s information 2. Attending incoming calls (new enquiries or exisiting patients) 3. Change or cancel patient’s appointments Patient Servicing and Relationships 1. Register and maintain patient’s account by recording medical and...


  • Singapore Mount Alvernia Hospital Full time

    What's on Offer Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love. Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and...


  • Singapore FARRER PARK HOSPITAL PTE. LTD. Full time

    **Job Scope** The Patient Service Officer will help manage front desk functions to provide excellence customer service and care to patients and their family in the process from admission to discharge at the hospital. **Roles and Responsibilities** - Responsible for registration of patients for inpatient admissions and day surgery and provide financial...


  • Singapore MOUNT ALVERNIA HOSPITAL Full time

    Roles & ResponsibilitiesWhat's on OfferMission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love. Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing...


  • Singapore BJIOS PTE. LTD. Full time

    Roles & ResponsibilitiesBJIOS Orthopaedics is looking for an individual who is able to aid in the coordinating of care across multiple healthcare providers and settings. This role enhances the overall patient experience and the quality of care. To carry out this role, the following lists down the responsibilities of the PSA/O.Core ResponsibilitiesScheduling...


  • Singapore 1728 DENTAL PRACTICE (ANG MO KIO) PTE. LTD. Full time

    We are seeking a dedicated and results-driven Administrative Officer Patient Services to join our team at 1728 DENTAL PRACTICE (ANG MO KIO) PTE. LTD.The successful candidate will possess excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities with ease.Coordinate patient appointments,...


  • Singapore THOMSON FERTILITY CENTRE PTE LTD Full time

    You will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis. **RESPONSIBILITIES** - Attends to...